• Receive customers' request, analyse the files and issue a quotation. • Coordinate with the assigned translator and follow it up until the delivery of the project. • Proofread the translated document in case it is in English or Arabic. • Follow up pending projects with customers and handle after delivery services (update, comments). • Translate small documents and certificates. • Attend meetings with important client for big projects to discuss special requirements, delivery timetable and payments methods.