• hannan_209@hotmail.com

Abdul Hannan Khan

CV

Work History

Work History

Event Manager

2014 - Present
Signature Events and Productions

The role of the Events Manager is to plan and execute events that fulfill premier’s objectives. Working to deadlines, planning and project management will be a common feature of work to ensure events run well. On the day of an event, problem solving, creativity and determination all play their part in making an event successful.

Responsibilities:

  • Event concept creation.
  • Project planning for each event, including budgeting
  • Ensuring all events are properly staffed
  • On the day of an event, to lead the team on the ground for event setup

Field Manager

2012 - 2014
Koohiji Group - "DU'"

 Marketing at Koohiji Group:

  • Recruiting Teams for different products.
  • Training the Teams on products and competition.
  • Setting Targets and incentivizing the teams.
  • Recording sales & producing reports (Daily, weekly & monthly).
  • Communication with all levels of management internally and with the client.
  • Managing all levels of data entry including activations, documentation, verification & submission of subscriber applications and documents.
  • Acting customer service with regards all customer complaints.

Stocks evaluation and orders.

Acting Team Lead

2010 - 2012
Telelink Communications LLC – “ETISALAT”

Marketing and Sales of the new FTTH services “eLife”. Acting team lead & activations control included the below responsibilities:

  • Achieve daily targets.
  • Stay up to date on the product.
  • Assuring Quality in sales.
  • Acting Customer Service in regards to customer complaints.
  • Reporting on daily, weekly and monthly sales.
  • Follow up on their suggestions and feedback on closures.

Back office Operations

2007 - 2010
Salik RTA

On the job was quite a sophisticated practice of multi tasking. Back office operations included:

  • Data entry of new applications.
  • Updating existing customer a/c’s as per requirements.
  •  Perform quality checks. (Quality Controller) ·  
  •  Attend and call back customers to resolve issues.    
  • Generate excel programs and implement procedures for daily report Submission to ensure high level of efficiency and accuracy.   
  •  Implement a good relationship with the upper management ensuring timely  and effective communication on a regular basis to keep superiors informed of all problems and successes. 
  • Handle all kind of customer requests, complaints and new account info.  
  •  Coordinate with the agents as a Team Coordinator at times.

Gitex Shopers 2007

2007 - 2007
Cullucom

Promoter

  • Provide the customer with an informative demonstration of the new launches.
  • Make convincing sales.

    .   Achieve daily Sales Targets

Education

Education

Advance Diploma

2014
London City College (Dubai)

Business Administration

 Certificate

2013
London City College (Dubai)

Business studies

Diploma

2012
London City College (Dubai)

Business studies

IGCSE O' Levels

2007
Al Sadiq Islamic English School