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Abdelfattah Abuqayyas

ICT Consultant - Telecommunications

Abdelfattah ABUQAYYAS

A highly qualified and experienced expert practitioner well versed in English, Russian, and Arabic with a comprehensive professional consultancy in ICT Business, Policies and Regulations; Spectrum Management; Information Technology, Internet Development, HRD and Capacity Building, project management. Able to develop business plans, devise and develop coherent strategies, perform consultancy, lead change, manage projects, human capital and capacity building.

Work experience

Jun 2014Present

Director of Business Development, Partner

ENEX
  • Directs the business development activities of ENEX
  • Responsible for the overall management of all strategic and operational Marketing and Customer Relationship activities.
  • Provide market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideas
  • Take ownership of the management of the sales and marketing functions of the business
  • Drive increased revenue and profit to achieve the Company`s ambitious growth
  • Working to stringent targets, the job holder will be required to adopt a professional and knowledgeable approach to each new business call
  • Planning and coordinating the implementation of business plans and the penetration of new markets
Feb 2006May 2014

ICT Consultant

Communications and Information Technology Commission (CITC)
  •  Held a key leadership position for planning & directing activities and established strategic decision for overall growth in business.
  • Developed strategies & business plans and proactively participated in developing first and second five-year ICT strategy, and Broadband Strategy for Saudi Arabia.
  • Overall responsible for Business and ICT Markets Development, Developing and monitoring effective strategies for ensuring the long-term financial and strategic viability of the Commission, achieving significant growth in CITC vision.
  •  Created annual plans that support strategic direction set by board and correlating with annual operating budgets
  • Advised on the best transformation strategies and projects needed for CITC to meet the challenges of ICT developments in this decade.
  • Developed RFP and evaluated proposals for various projects including HR management, Internet Strategy , Internet development plan, IPv6 deployment, Anti SPAM policy framework; Internet Usage in the KSA, ICT Market study, Strategic HRM, Infrastructure monitoring, Internet awareness, Small and medium enterprises.
  • Researching and analyzing the Global ICT key indicators and Indices, while continuously updating and analyzing those indicators for Saudi Arabia.
  • Participating as a keynote speaker in several International workshops, and attending several seminars and workshops. Key Attainments:
  •  Developed strategies, policy and regulatory frameworks, and business plans
  •  Managed various CITC projects
  • Played a key proactive role on strategic IPv6 deployment issues
  •  Instrumental in developing various ICT research & studies
  •  Successfully researched and analyzed Global ICT key indicators
  • Identified & defined training needs, developed training plans, managed SHRM project
Nov 2001Jan 2006

Program Manager / Coordinator; Arab Centre of Excellence CoE/ARB

International Telecommunications Union (ITU)
  • Recruited by the ITU to establish and lead the Arab Center of Excellence (CoE/ARAB) for the ICT human capacity building in the Arab Region hosted in Damascus, Syria & Muscat, Oman.
  •  Coordinated the full range of the Arab Centre of Excellence functions and activities and represented ITU at several Regional and International events.
  • Developed and implemented proposals for policy, operational strategy and financial system of the Arab Centre of Excellence. Established business plans, program sustainability arrangements and promotion strategies.
  •  Prepared and presented over 30 presentations in various ICT, HRD, and capacity building issues.
  • Spearheaded the development, communication and implementation of effective growth strategies and processes and liaised with key strategic partners and customers to define and meet SLA's.
  • Increased client satisfaction and retention through development & implementation of new client interface and customer account management process, effectively built partnerships & negotiated Key client contracts
  • Designed performance measurement program to facilitate operating efficiencies & quality improvements and increased productivity Key Attainments:
  • Established and managed the CoE/ARAB methodology and effectively developed the strategies while planned, implemented and evaluated 35 workshops & forums and 10 conferences.
  • Developed and implemented the CoE training policy, operational strategy, business plan, and financial system o As an ITU rep and expert in the various topics below, prepared & presented more than 30 presentations in various ICT, HRD, and capacity building issues at international conferences:
Jul 1999Oct 2001

HRD and Training Consultant

Saudi Telecom Company (STC)
  • Planned and coordinated in training activities for the Integrated Customer Management Team – ICMS Project of Saudi Telecom Company STC.
  •  Developed Training Courses and Conducting Training in the field of Satellite Communication, Marketing, HRM/HRD, Restructuring, TQM, Change Management and Capacity Building.
  • Instrumental in reorganizing and improving the new training materials in various HR and Telecommunications disciplines. BEFORE THAT Training Director and Dean of Telecom College at Jordan Telecommunications Corporation (1982-1999)
  •  Led the establishment of the first telecommunications college in Jordan and proactively contributed in curricula development.
  •  Evaluated the training programs and the ITU training project for Saudi Telecommunication centers in Riyadh and Jeddah.
  • Accomplished responsibility to design, develop, and implement the curricula, and delivered a wide-range of innovative counseling and teacher preparation courses at various levels of academic engagement.
  • Developed plan to promote best practices within the College’s overall educational framework, including setting, marking and assessing assignments and examinations to provide concrete and quality feedback to students.
  •  Drove initiatives in coordinating courses in the curriculum and staff development training curricula.
  • Key player in setting high expectations for classroom behavior, interactions, and decorum through modeling, encouragement, and positive reinforcement.
  • Contributed in formulating telecommunications strategies for the Jordan Telecom Company during the restructuring period. Represented JTC, and participated in several regional and international meetings and conferences.

Education

Jan 1978Jan 1981

PhD

Moscow Technical University of Communications and Informatics (MTUCI)
PhD in Telecommunications 1978-1981: Electromagnetic Comparability between radio Communications systems
Sep 1972Jul 1977

Master of Science in Engineering

Moscow Technical University of Communications and Informatics (MTUCI)

Studied at Radio and TV Broadcasting Faculty. Honor degree 

Affiliations:

  • Chair, Electrical Engineering Division of the Jordan Engineers Association
  • Member, American Management Association
  • Member, Higher Certificate Accreditation Committee at Ministry of Higher Education
  • Board of Directors' member for the Arab Medical Center Company
  • Member of the Board of Directors of the Vocational Training Corporation
  • Board of Directors' member of Al-Arabia for Paper Industry Company

Skills

IT Service Management
Used to manage Domain names, Filtering, IPv6Readiness
Cloud Computing
Governance
Working for more than 10 years at ITU and CITC in various regulatory issues including Internet Governance and Net Neutrality issues
Business Planning
Strategic planing and business development are among the day to day activities of my current job
Vendor Management
Managing the relationship with our partners and suppliers : Google, Chromebook vendors, Content providers
VAS
Identifying the VAS of provided services is one of my duties in my current job
Proposal Writing
Use to develop Request for proposals for CITC
Management Consulting
I have been working as a consultant for more than 10 years and now providing ICT consultancy to wide range of consumers
Team Leadership
For the last 15 years, I have lead many teams, and worked in several teams. As a leader I provided guidance, instruction, direction and leadership to my teams for the purpose of achieving a key results . Thave lead reports and monitored the quantitative and qualitative result .
Performance Management
My Performance management skill includes activities which ensure that goals are consistently being met in an effective and efficient manner, focusing on the performance of an organization and units in which I have been engaged. PM is also known as a process by which organizations align their resources, systems and employees to strategic objectives and priorities
Integration
Training
Business Analysis
Business Strategy
Team Management
Human Resources
Strategic Planning
Analysis
Business Development
Project Planning
Management
Telecommunications
HR Transformation
Wireless
Strategy
Project Management
Strategic HR
Capacity Building
Program Management
IP
Leadership
Personnel Management
Competitive Analysis
Change Management
Mergers