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Work experience

Teaching Assistant

Carleton University
Teaching Assistant

Software Developer/support Analyst

iBestDesigns Inc.
Software Developer/Support Analyst Develop the back-end and front-end for different websites using different programming languages such asPHP, HTML, MySQL and CSS Develop test strategies, test plans, test cases and development of automation tools to test product features Participated in the analysis and design of new and existing projects based on existing functional design specifications Analyze and fix problems and issues found Monitor all fixes, Scheduled and allocated resources for test runs Complete projects and release documentations in an effective and timely manner in order to meet established deadlines Provide general IT support for the websites Provide support via telephones and emails to internal usersandprovide training where necessary Raised tickets for the support team on website issues Follow up on raised issues, make sure issues are resolved and tickets are closed Administer and maintain end user accounts, permissions and access rights Personally manage sale and installation coordination Build customer relationships based on trust Prepare and present sales proposals to decision makers analyze customer's interests and needs, recommending appropriate products



Carleton University


front end
back end