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Abanoub Ibrahim Sobhy

IT Specialist 

Summary 

I'm very fluent in English
Skilled at interacting with customers of all socioeconomic background
Hard worker, quick learner, and ability to assume responsibility
Work effectively both as team member and independently
Excellent communication and IT skills

Personal Information

Date of Birth : 16  December 1991 

Gender : Male

Military status :  Exempt 

Marital status :   Single 

Phone Number : 01281997427

Email :   [email protected]

Address : 117  Malak Hefny ST Alexandria,Egypt


Education

20092014

Bachelor Degree  

Faculty of commerce  
20142014

CCNA R&S

New Horizons training center

Cisco certified  

20142015

CCNP R&S

New Horizons training center
20152015

CCNA Security 

Self study 
20152015

MPLS fundamentals course  

Self study 
20122012

Comptia N+ 

20122012

Comptia A+ 

20152015

Linux+ 

Self study 
20132013

English conversation course 

New Horizons training center


20132013

English general course 

American council 

Work Histoy

2016Present

Call center Adviser  

Vodafone-UK account


2015

DSL Technical Support

Te-data partner - Asprint Egypt -

I was charged of answering customers queries and troubleshoot their technical problems either over the phone or in the store 

Also I acted as customer service agent by dealing with new customers and also with the billing team 

20102014

Sales

dependent 


20092010

Data entry

Prestige Traveling Agency