Download PDF

Aashawnti D. West

  • Canton, OH

Freshman | Communication Studies Major | Ashland University

Work History

Jul 2015Present

Customer Service Specialist

JCPenny

Gave the customer an enjoyable experience through greeting and assist in helping look for merchandise.

customer traffic and merchandise flow,

Demonstrate high-quality of product presentation by making sure the merchandise was displaying performance standards and replenished when needed.

Aug 2015Present

Customer Service Supervisor

Ashland University Recreational Facility 

Served as the ambassador between the Department of Recreational Services and its members and guests.

Maintained positive relations and rapport with program participants and facility users.

Had knowledge of the facility policies, procedures, the philosophy of Recreational Services in addition to the physical layout of the Recreation Center.

Validated member cards, sold passes for facility access, including: guest passes,temporary memberships, eligible membership passes, and 30-day usage.

Clerical duties included answering phones and data entry.

Provided or coordinated First Aid, CPR, and AED procedures in emergency situations.

Education

Aug 2015May 2019

B.A.

Ashland University

Triple Major:

Public Relations/Strategic Communication

Health & Risk Communication

Sport Communication 

Jun 2011May 2015

A.S

Stark State College of Technology

General Studies

Jun 2011May 2015

A.A

Stark State College of Technology

General Studies

Certifications

Sep 2015Present

Cardiopulmonary Resuscitation (CPR)

American Red Cross

Adult CPR/AED, Child CPR/AED, and/or Infant CPR/AED (any combination of the three):

Prepared to respond to breathing and cardiac emergencies; also gained the skills and knowledge needed to provide care for victims of sudden cardiac arrest through the safe use of an automated external defibrillator (AED).


Skills

Prezi

New powerpoint

Social Media

Facebook, Twitter, Instagram, Pinterest, Snapchat

Microsoft Office

Word, Excel, PowerPoint