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Work experience

Dec 2013Present

Certified Tax Preparer

Liberty Tax Services
Oct 2009May 2011

Internet Services Agent

See's Candies

Customer Service Agent- answering emails, phone calls, processing orders, researching discrepancies in orders, following up with UPS and other external companies regarding customer order status.

Jan 2009Sep 2009

Field Manager

U.S. Census Bureau

Various positions- clerk handling processing of census records, prepping folders for canvassing, census taking; training and supervising of Census workers in the field responsible for quality control operation.

Education

Sep 1995Dec 1997

BA

University of California, Los Angeles