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My professional goal is to leverage my experience, knowledge and proficiency in project and program management within an academic environment to solve real-world problems. I am an effective communicator with 8+ years of both credit and non-credit program development, as well as contract and personnel management experience within a university setting. I seek opportunities to enhance operational efficiency, streamline contract and procurement processes and help meet workforce needs by providing a sound academic foundation for all extended education learners. Areas of expertise include, but not limited to:

  • Continuing Education Administration
  • Project and Program Management
  • Price Modeling and Budgeting
  • Operations Management
  • Continuing Education Program Development
  • Communication and Public Speaking
  • Student Recruitment and Retention

Professional Experience

Apr 2014Present

Associate Director, Continuing Education

Towson University

Promoted to position to provide leadership and further expand Towson University's Continuing Education and Professional Studies unit. Directed my team in all aspects of program advancement, including course development and enhancement, marketing and recruitment, community outreach, business development relationships, and instructor and staff development. Managed self-support budgets up to $700K and orchestrated price modeling, cost-benefit analysis and risk assessment when embarking onto new program development. Key Contributions:

  • Increased revenue generated from our continuing education programs by over 30% via strategic government and private sector partnerships.
  • Increased enrollment of U.S. veterans and active duty personnel by over 20% by attaining approval to receive Post-9/11 GI Bill benefits and becoming our department's School Certifying Official (SCO).
  • Headed initiative to increase our digital marketing efforts through website enhancement, Search Engine Optimization (SEO) and online ad-buys, which resulted in over 300% increase in online digital impact as reported by Google Analytics. 
  • Successfully formulated and implemented a Corporate Partnership Program to better align with industry and workforce needs, through customized programs tailored to organizations.
Sep 2011Apr 2014

Continuing Education and Technology Manager

Towson University

Promoted to position to reform and grow Towson University's continuing education offerings through academic alignment and program refinement. Facilitated partnerships with Towson University faculty and industry professionals to further enrich the content and credibility of the continuing education program. Forged sound cross-campus relationships with several key functional areas such as Office of IT, Procurement, Contract Specialists and Instructional Designers to create cohesion and efficiency in program development and operations. Became heavily engaged in external networking and promotion of our program offerings, and ensured that all our courses are Maryland Higher Education Commission (MHEC) approved to meet workforce and academic standards. Key Contributions:

  • Collaborated closely with Towson University faculty, leveraging their experience, insight and respective areas of expertise to build new programs and enhance existing courses.
  • Successfully directed endeavor to have our faculty built Project Management Professional (PMP)® course become recognized by the Project Management Institute as a Registered Educational Provider.
  • Managed Blackboard and Moodle-based online Learning Management Systems as a System Administrator, and maintained all official student records and progress.
  • Served as Project Manager for the Maryland State Department of Education's (MSDE) Educator Effectiveness Academy project providing professional development in the Maryland Common Core State Curriculum Standards, specifically in the STEM fields.
Aug 2011Present

Computer Science Adjunct Professor

Community College of Baltimore County

Sought and attained this position to feed my passion for teaching, and more so to inspire and encourage students to not be afraid of computer science and information technology. I provide instruction and ensure that the subject matter is robust yet presented in a comprehensible manner, while lending perspective by relating to real-world applications. As a former international student from undergrad through graduate school, I always seek to give global context and an international viewpoint to my teaching curriculum through sound pedagogy. I keep my class captivated through lively discussions and debates, while also encouraging collaboration and critical thinking. Key Contributions:

  • Contributed to syllabus design and structure for the School of Applied Information Technology at the Community College of Baltimore County.
  • Developed milestone assessments to better evaluate student performance and progress throughout semester.
  • Embolden students to view all aspects of computer science and information technology as tools to help solve real-world problems in every industry.
Jun 2007Aug 2011

Technical Project Manager

Towson University

Hired into Towson University's Extended Education and Online Learning department to lead the establishment and deployment of online programs, as well as technical project manager to a grant funded by the Maryland Highway Safety Office (MHSO). Performed market research and assessed course offerings to determine optimal program investments. Key Contributions:

  • Implemented and managed all aspects of student registration and records through the ACEware Student Manager system.
  • Supervised instructional design team on development of online credit and non-credit programs to align with the University's core academic mission.
  • Oversaw implementation of Pearson VUE Tesing Center and managed all related administrative, technical and personnel duties. 
  • Procured partnerships with major educational providers to expand continuing education course offerings.


Sep 2009May 2011


University of Baltimore

Earned Master of Business Administration (MBA) specializing in Leadership and Human Resources

Sep 2005May 2007


Towson University

Earned Master of Science in Applied Information Technology specializing in Networking Technologies

Aug 2000May 2004


Morgan State University

Earned Bachelor of Science in Information Sciences and Systems

Project Oriented and Leadership Skills

  • Initiative – I provide clear direction to my team in order to accomplish established goals through leadership by example, while also motivating and influencing all group members. I make sure to see the big picture when approaching a project or task to determine all the necessary steps involved, along with establishing the appropriate level of details and contingencies prior to design and implementation.
  • Management – I value both understanding business processes and creating Standard Operating Procedures (SOP's), and their importance for operations and program development to create a smooth and efficient work flow both within the organization and across the institution in other areas on campus. I also pride myself in providing high level customer service to customers both internal and external to the organization.
  • Focus – I am able to prioritize activities and remain focused on the ultimate goal to complete projects in an efficient and timely manner, as well as schedule, execute and review tasks to ensure other key resources are being applied efficiently.
  • Interaction – I work very well with differing personalities, remain dependable and trustworthy, motive peers and team members, as well as follow instructions and guidance from others. My background and experience as an international student and teacher has given me the necessary interpersonal communication skills to appreciate new perspectives and draw commonalities among seemingly differing views and personalities.
  • Communication – I am a sound and effective communicator, and I am able to relay critical information with tact and refinement, while practicing high oral and written communication skills. I am also an active listener and ensure that I relay what I hear by way of re-stating or paraphrasing, to confirm and moreover to understand all communicating parties.


Feb 2011Present

Project Management Professional (PMP)®

Project Management Institute (PMI)

PMP® number: 1388396

Technical Skills

Learning Management Systems

Proficient in Blackboard, ACEWare Student Manager, Moodle, Trivantis CourseMill and WebTycho

Productivity Tools

Proficient in Microsoft Office Suite including Microsoft Project and PeopleSoft

Operating System Environments

Proficient in Windows 8, 7, Vista, XP, and also Mac OS X 10.3 (Panther) or higher. Knowledgeable in Linux

PC Hardware and Networking

Build, Configure and Basic TCP/IP PC network configuration


Microsoft’s Visual Basic, ASP.NET, HTML, CSS and SQL

Web Site Development

WordPress Development Platform, Adobe Dreamweaver CS3, Microsoft Visual Studio and DotNetNuke©

Multimedia Editing

Adobe’s Flash, Photoshop and Fireworks CS3