Responsibilities included day-to-day upkeep of Microsoft Windows Server and OSX workstations. Online, near-line, and offsite data storage of versioned files measured in terabytes. Provisioned new and updated software on workstations using Casper Imaging Suite. Supported users and corporate administrators by decommissioning old hardware, imaging new hardware, troubleshooting of software and networking issues on local computers, and archiving and restoring files through IBM Tivoli. Created and implemented Apple OS-X task specific applications to take advantage of automation and standardization of file-handling and conversion more efficient for users.
Analyzed and recommended hardware and software purchases, monitored, moved, and cleansed files to maintain working space on servers and machines. Used the following systems/software tools on a daily basis: Microsoft Windows 2003RT, Apple OS-X, JAMF Casper Suite, Netmon monitoring toolset, Prinergy EVO, Fiery Manager, IBM Tivoli. GroupLogic ExtremeZ— IP, XCode, SQLite, Python, Microsoft Office Suite.