Download PDF

Summary

Talented technical support adviser seeking employment in the technology or customer service industries.

Work History

May 2015May 2016

Tier 1 Technical Advisor

Xerox

Providing technical support via phone.

Maintaining exceptional levels of customer satisfaction and call metrics.

Working with partner companies to solve technical issues.

Assisting less experienced advisors in reaching goals.

20132015

Sales Associate

Walmart

Providing support regarding product information.

Operating a cash register.

Maintaining a clean environment.

performing in up to 4 departments simultaneously.


20112013

Sandwich Artist

Subway

Providing a pleasurable experience to customers of many backgrounds.

Sanitation and maintaining a clean environment.

Operating a cash register.

Maintaining a properly balanced inventory.

20112011

Industrial Laser Operator

Northwest Metrology

Operating and maintaining an industrial laser cutter.

Use of CADD programs

Practice of safety measures while operating laser

Education

20072011

High School Diploma

North High School