Sathish Kumar

Work History

Work History
Dec 2013 - Present

Customer Service Representative.

Lycatel Bpo Pvt Ltd.
  • I work in "Auto Topup Team".
  • 'Motto' of our team is to generate revenue by delighting the customers with competitive offers.
  • We get bank card details securely to top up the customers Lycamobile account.
  • Pitching for the Auto top up by building good rapport with customer.
  • Maintaining the good image about our company by catering the customer timely needs.
May 2013 - Sep 2013

Accounts Receiver(Outbound Caller).

Omega Healthcare Managment Services Pvt Ltd.
  • My job nature was getting the denied payment from US Medical insurance companies for the medical services rendered.
  • I work on behalf of physician to claim the payment. For that, i make calls to insurance companies with the help of database.
  • Analyzing the reason for the payment denial and submitting the claim.
Sep 2011 - Oct 2012

Material Coordinator-Customer Service. 

Blue Star Ltd.
  • My job profile was customer service oriented .
  • Interaction with Service Engineers and Product Dealers.
  • Role involves product replacement and Annual maintenance contract for Air-conditioning and refrigeration products.
  • Delivering the products to customer site as quickly as possible and speeding-up the process for customer timely needs.


Jun 2008 - Aug 2010

Diploma in Mechanical Engineering.

Dr.M.G.R. University
Percentage of Marks- 72.