Kane Mutual Insurance-Multiply-Line Insurance
Customer Service Assisted subordinates and supervisors in identifying and resolving problems. Corrected record, Maintained close personal contact with policy holder. Investigated and corrected errors, following customer and establishment records and using calculator and computer. Expedited communication between upper level management and general personnel. Maintained & up dated clients records. Obtained credit, Clue, MVR, reports. Displayed professionalism dealing with both personal line and commercial customers. Gathered information from clients regarding their insurance needs. Demonstrated ability to communicate effectively with individuals at all levels. Quoted prices and tried to persuade customers to buy extended coverage's. Regularly fulfilled and exceeded quotes on work performance. Programs: Applied Systems, Proficient with several company systems, including: SAFECO personal lines, Met-Life Auto & Home, EMC Insurance, Chicago Mutual, CNA Bond line.