Margaret Ryan

Work History

Work History

Content Associate

Jun 2015 - Oct 2015
Zomato

Collected, curated and updated information about restaurants and built a strong product-base for Zomato.
Quality checked the data on the website to ensure that information is accurate.
Collected comprehensive information including menus and photos by visiting restaurants.
Interacted with restaurant managers/owners and generated sales leads for the sales team.
Made sure that all the information a user requires to make a decision about their restaurant preference is available to them.

Technician

Sep 2014 - Jun 2015
Colorado Department of Revenue

Verified applicant’s true identity by reviewing documents and statements; assessed authenticity of documentation and interviewed/investigated individual's behavior as well as the documents they present.
Qualified applicants for a license and Colorado ID card by determining applicant’s needs and eligibility.
Administered vision, written and driver performance tests required to issue a Colorado driver’s license.
Provided information to the public regarding Departmental procedures and policies, including explanation of documents required for identification, requirements to obtain a class of license, etc.
Verified eligibility and processed reinstatement requirements.
Collected and accounted for fees received for license documents issued, including maintaining/balancing accounts and drawers.

Customer Service Representative

Jul 2014 - Sep 2014
Ibotta, Inc.

Customer Service Representative
Analyzed and responded to email inquiries from Ibotta users.
Worked through fraud reports, receipt moderation, and customer emails to screen issues or pain-points with the mobile app.
Reviewed Ibotta systems and customer accounts.

Account Executive

Oct 2013 - Apr 2014
Yellow Scene Magazine

Maintained exceptional interpersonal skills in order to effectively interact with clients and carry out assigned projects.
Met and related to clients, co-workers, management and diverse environments with ease.
Kept accurate updates and clean entries of client info in the database.
Presented well thought out proposals for clients and worked with production to design smart advertising campaigns.
Performed general clerical office duties.
Logged all activity with clients and properly documented negotiations.

Outbound Sales and Fundraising Caller

Jan 2011 - Jan 2013
James Madison University

Collected over $10,000 in donations; consistently exceeded sales targets.
Awarded “Top 10 Caller”.
Maintained client database by gathering and updating demographic information in CampusCall by RufflaoCODY.
Developed and maintained relationships with alumni, parents, and community members.
Employed sales techniques to solicit funds and sell athletic ticket packages.
Made cold calls to prospective donors.