I have worked in Quality Assurance (QA) for 18 years, encompassing all areas of project process and delivery quality. I have developed my own pragmatic improvements to quality processes, based on real experiences. These can be implemented at any stage of project lifecycle, to help ensure full traceability from requirement to code. The last few years, I have been focusing more on test engineering/architecture work. In a management capacity, I have ability to lead QA change, and help others to do the same.