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 Personal  Statement 

EXPERIENCED PROFESSIONAL with over 25 years experience in management, development, organization, and implementation, maintaining connections with dozens of international organizations, coordinating task management, and facilitating internal and external company communication.

Work experience

Sep 2013Present

Marketing Manager/Sales

Mattress Firm
Marketing Manager/Sales Continually meet and exceed sales budgets while generating new business Maintain abreast of competitors offerings and highly driven to provide the best customer relationship by educating the customer Employ upsell and cross-sell strategies to increase sales Continually keeping current with the news product offering to foster repeat business
Mar 2013Aug 2013

Marketing Consultant/Sales

Village News and Southwest News

Marketing Consultant/Sales Developed new business advertising revenue and increased circulation to 30k Managed sales cycle from start to finish to increase retention Kept sales funnel going by maintaining an active schedule of face-to-face appointments and prospecting calls


Project Manager/Estimator

Chambers Commercial Inc

Project Manager/Estimator Responsible for over-seeing commercial improvement projects including bidding and estimating, coordinating between owners, property managers, brokers and contractors, and working closely with city and county regulations for a commercial general contracting company Developed and fostered relationships with major property management companies that own and manage over 500, 000 square feet of commercial space, propelling business to higher revenue and repeat business throughout Houston Cultivated sub contractor relationships with trades people including plumbing, electrical, and HVAC based on integrity, quality and reliability resulting in cost savings and smoother projects



Freeman Reid Real Estate Services

Owner/Manager Purchased, leased and sold commercial real estate properties including shopping centers and office space. Managed and remodeled to elevate property value and maximized return on investment to partners Masterminded and managed revamping of building and business model of JMH Grocery in West University, and converted mom and pop grocery into a contemporary and highly profitable multi-purpose neighborhood store, restaurant and high end specialty coffee shop Oversaw the management of JMH Grocery for 18 months which included all aspects of day to day operations of small business including negotiating with vendors, supervising employees and customer service Turned non-revenue producing centers into profitable centers, raised profitably on lower producing centers and increased occupancy to a consistent 90%


Call Center Manager


Call Center Manager Successfully managed North American call center with over 20, 000 calls per day from individuals and companies and over 1, 000 employees for one of the largest computer manufacturing companies in the world Coordinated multiple departments of call center including education, telecom and production, and third party outsourced contractors while providing a seamless and transparent service to customer base. Saved company millions of dollars due to efficient call flow Generated and analyzed metrics on various key areas of business, reported results and proposed recommendations for improvements and process changes


Edp Auditor

Phoenix, Arizona EDP Auditor Managed and performed internal audits throughout the world for a leading edge technology company servicing consumers, enterprise and government Performed management critical audits of various business divisions in U.S., Europe and Asia Coordinated and collaborated with colleagues as well as key management at various locations Documented and reported audit findings and offered corrective actions to management for follow up

EDP Auditor/Systems Analyst

Dallas, Texas EDP Auditor/Systems Analyst Performed internal audits for a major electronic data systems company acquired by GM Hand-picked for special assignment to General Motors, Europe, for one year to train management on technology and financial processes which significantly improved efficiencies and quality of audits Chosen to assist with design and collaborated with multiple levels of management during merger of two major corporations with different cultures and traditions Originally hired as programmer/systems analyst support and quickly promoted to Auditor



B.B.A Management Information Systems

University of Houston

B.B.A Finance

University of Texas

Minor Accounting


Employee Recruitment, Training & Mentoring

General HR Activities

Team Building & Leadership

Managed Staff 

Advertising, Public Relations, & Marketing Strategizing

Organizer of the Freeman-Reed Start-Up

Sales and Expense Control

Managed multi-million dollar inventory and budget implementation