Download PDF

Summary

I am a professional person, with positive attitude and most importantly dynamic. I am also a hardworking person who is self-driven. I have a diverse skill set and a personality of constant learning. I can work well under pressure and possesses strong customer service skills, good communication skills and attention to detail. Looking for a company which will challenge my problem solving skills and allow me to continue to develop my knowledge and potential.

Objective

To be a part of an organization where I can get a chance to use my knowledge and skills to contribute in the progress of the organization as well as myself

Work History

Feb 2009Feb 2016

chef

Barney Allen's ,St Kilda, Australia

DUTIES: Prepping Food, Cooking Food, Merchandising & stock Management, Customer service, cash Handling, cleaning, stock filling, maintaining hygienic standards, Putting new specials on board. 

Achievements: Best on ground by the owner heaps of time and one of the best employee of restaurant. 

Feb 2007Feb 2009

Customer Service Representative

Seven-Eleven store, St Kilda, Vic, Australia 

DUTIES: Cash Handling, Customer Service, managing deliveries and take care of the shop, answering  customer queries and complaints in a courteous manner.

Achievements : Got certificate for Excellent Customer Service

Education

20092013

Advance Diploma in Hospitality

Brighton Institute of Technology(BIT), Australia

completed certificate II, III,IV and diploma in hospitality with outstanding performance.

Skills

Teamwork

working across different ages irrespective of gender, race, religion or political persuasion ,working as an individual and as a member of a team,knowing how to define a role as part of the team,identifying the strengths of team members.

Technology-savvy

having a range of basic IT skills ,applying IT as a management tools,using IT to organise data ,being willing to learn new IT skills .

customer service

Customer service is the care that a customer receives before, during and after a purchase. Good customer service is friendly and polite, and puts the customer first; it is very important in creating loyal customers.

communication & interpersonal skills

contributes to productive and harmonious relations across employees and customers

Additional Skills

 1. Can Work in a fast-paced environment.

2. Quickly learn and master new technology

3.Portray a positive attitude

5.. Abide by company policies and procedures at all times including company dress standards

References

Ruth Allen

Owner Barney Allen's , St Kilda,Vic 

Contact number: 0407820106

Jason Lawrence

Prison Officer , CBD

contact number: 0479375921