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DESMOND CARTER

Customer Service Associate / Hospitality

Summary

Outgoing Customer Service Representative offering superb customer service, proficiency and passion for exceeding sales goals. Results-oriented professional, specializing in hospitality . Friendly and enthusiastic with unique ability to relate to diverse clients and close high-dollar sales.

Work History

2014-042016-09

Stock Associate

Walmart
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
  • Dispose of damaged or defective items, or return them to vendors.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
  • Receive, open, unpack and issue sales floor merchandise.
  • Clean display cases, shelves, and aisles.
  • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
2012-062014-09

Direct Support Specialist

Purry's Guest Home
  • Transport and accompany clients to shopping areas or to appointments, using automobile.
  • Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.
  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
  • Oversee day-to-day group activities of residents in institution.
  • Keep records or prepare reports for owner or management concerning visits with clients.
2011-062012-04

Server

Bubba Gump Shrimp Co.

                Respond to inquiries regarding meal preparation and service.

               Assist guest with order selection and promoting specific menu items and                specialty.

      • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
      • Examine trays to ensure that they contain required items.
      • Take food orders and relay orders to kitchens or serving counters so they can be filled.
      • Remove trays and stack dishes for return to kitchen after meals are finished.
    2009-022011-05

    Server

    Tony Romas
    • Served all the customers with a smile.
    • Was also a part of the kitchen preparation team where we had to prepare the groceries before the arrival of the chefs.
    • Trained the new servers.
    • Carry food, silverware, or linen on trays or use carts to carry trays.
    • Total checks, present them to customers, and accept payment for services.
    • Examine trays to ensure that they contain required items.

    Education

    2007-092009-06

    High School Graduate

    Mark Twain High School

    Diploma

    Skills