Irina Siltanen

Irina Siltanen

Business development professional for & digital marketing& services, ecommerce "pioneer"

Mission Statement

I'm dynamic person, who do things with passion. Interested in digital marketing, ecommerce development and digital service design. My enthusiasm livens up meetings and energizes co-workers. I can turn my passion into tangible results for my clients or team. I can easily demonstrate contribute to the company success. 

Work experience

Work experience
Apr 2014 - Present

Ecommerce Concept owner & Innovation Agent (Maternity leave substitute)

Konecranes Oyj

Link between IT and Business, concept desing, ecommerce development

Mar 2012 - Sep 2013

Freelancer Business Development Manager, Personal trainer

own company

Entrepreneur's master degree

Mar 2011 - Apr 2012

Project Manager/Service Account Manager, outsourced project manager, end because of coaction

IBS Finland

Hard work in complex environment with lovely customers

Oct 2010 - Feb 2011

  Outsourced Project manager

Ifolor/Nigel Frank International

Best internal sales ever, Changed successfully Project’s supplier from not good partner to certified MS partner

Feb 2008 - Jul 2009

Business Consultant, Program Manager

Fairwind Alliance

Led successful ERP transfer project

Feb 2006 - Jan 2008

Erp Marketing & communications manager


Directed marketing of ERP system inside company, including development of marketing material and campaigns, and communications with business and IT

Jan 2005 - Jan 2006

Business Consultant

Intentia Oy

Lead complex ERP implementations and business intelligence projects

Jan 2003 - Dec 2004

Project Manager


Developed account manager system emphasising importance of managers reporting summary of customer interactions

Jan 2001 - Dec 2002

Business Consultant

Profiz business Solution

Business Development

Nov 1999 - Dec 2001

Customer Service Manager

My first touch to ecommerce. Developed and implemented company operations in Finland, including all processes concerning customer order and delivery




From Planning &strategy &how to do business in web  to active ecommerce business & Development. Wrote a e-quide about b to b online shopping

Digital Marketing

Social media & social media marketing (twitter, instagram, facebook... google analytics and enchangement, Out of the box thinking, SEO (search engine optimization), content marketing


People management, enegizes & motivates co-workers, ability to create warm connections, do things with passions, coaching

Change management

Don't solve problems in formulaic way, positive change agent

Social & networking

Can quickly build relationships and spread a message


Creative spirits, when needed a fresh campaing I will impress all with big idea. Untraditional thinking

Customer experience

How to desing and create better customer experience


Aug 2003 - Feb 2013

Professional Development

06/2013 Scrum method (self-study)
10/2012 Certificate in digital marketing and social media
04/2013 PMI certificate (project management)
01/2012 Personal trainer, PTCA coach certificate
07/2009 Certified Progress Coach® (Business Coaching)
03/2008 (ITIL) ISO 20000 Foundation Certification
08/2008 Human Resource Management
05/2008 Leadership in Multicultural Organizations
05/2007 Ladies Business School (Business Management Program for Women)
5/2003 Doing Business on Internet Certification


Master Business Administration in international business & Leadership

Lahti University of Applied Science

Thesis: Supply chain’s process improvements and effect to the company strategy)


Bachelor Business Administration

Mikkeli University of Applied Science