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Education

Aug 1994May 1998

B.A

B Barooah College Guahati University

Bachelor degree in Arts 

Aug 1992May 1994

HS

B Borooah College

10+2

Mar 1986May 1992

HSLC

Bhaskar Vidyapith HS School

10th final examination

Work experience

Jun 2006Present

Zonal Retention, Collection & Recovery Manager

Bharti Airtel Ltd

Complete backend support to field team and Connect level Retention, Voluntary Retention, CWN Reporting, Data mapping and circulation, Daily MIS maintain, Outbound telecall monitoring, Zero Usage monitoring and FBC monitoring. Prepare presentations on various reports, New agency on boarding and claim settlement, field audit, customer delight programme.

Jun 2005Jun 2006

Administrator

Dipannita Academy

Worked as Administrator.

Dec 2003May 2005

Computer Operator

Global Legal Service

Worked as Computer Operator.

Skills

Allocation
Complete data allocation to field team, assign targets, maintain feedback and reports against allocation
Zonal Manager
Handling most difficult zone in north east.
PROFILE
Collection
Active and de-active collection, bucket collection, bad debt recovery, recovery through legal.
EXCEL
SNAPSHOT