Summary

Experience including management, strategic planning, content creation and event execution.

Related Work History

Work History
Aug 2015 - Jan 2016

Salon Manager/Salon Consultant

Revery Salon
  • Staff management including work flow, schedule and objectives
  • Develop and implement SOPs for new expanding salon
  • Build camaraderie and good communication among a new team
  • Execute marketing/advertising/social media plans
  • Benefits/payroll compliance
Jan 2012 - Jul 2015

Education Manager, West

Pierre Fabre, René Furterer

Ambassador Program:

  • Developed, cultivated and maintained the program from concept to execution
  • Tracked ROI to determine how to implement strategic change
  • Wrote all newsletters and led social media initiatives targeted at Ambassadors
  • Strategized, planned, produced and hosted successful Inaugural Ambassador Summit  

National René Furterer Academy and Outsourced Professional Classes:

  • Coordinated talent including contract negotiation, presentation production, content creation led team communication schedules
  • Planned and executed annual schedule of 26 events
  • Tracked ROI to implement efficiencies and cost savings while maintaining quality

René Furterer Education and Account Manager

  • Designed all training materials and curriculum used by Education team nationally including PowerPoint presentations, posters, menus, and scalp treatment programs
  • Developed a menu and pricing structure for treatment program presentation to communicate benefits and business-case to salon owners
  • Taught product knowledge and retail classes for Northwest territories 
May 2011 - Feb 2012

Director of Training and Style

Halo Blowdry Bar
  • Contributed to opening 2 new retail locations and recruited/trained over 40 new stylists
  • Created on-boarding curriculum for new stylists
  • Networked with beauty school placement coordinators
  • Produced on-location photo shoot for a national contest to keep staff engaged
  • Developed inventory tracking plan and selected/managed retail relationships
Mar 2002 - May 2011

Director of Foundation and Hairstylist

diPietro Todd Salon
  • Created and developed curriculum for the Foundation educational program
  • Groomed new students and teachers
  • Challenged students in order to advance technical skills and professional development 
  • Completed a 3-year hair cutting apprenticeship program and maintained a fully booked clientele at  a world-class salon
Mar 1996 - Jul 2001

Chief of Staff and Manager of Creative Services

The Advisory Board Company
  • Established and managed administrative side of graphic design department  
  • Managed all design temp staff and administrative assistants
  • Engaged staff and created fun work environment
  • Played role as project manager for in-house creative requests
  • Maintained detailed departmental usage reports for analysis reporting to CFO 
  • Planned and executed all departmental events

Education

Education
Aug 1991 - Dec 1995

Bachelor of Arts, Geology

Clemson University

Graduated from a rigorous scientific field of study with tactile courses. Subject was a perfectly balanced beginning for a varied career of hairstyling, collaboration, and meticulous attention to detail.