Tour Desk Supervisor (Marketing team)
HTM - Hokkaido Tourism Management, Niseko (Japan)
My main task as TD Supervisor was to book touristic services (e.g. transportation, ski passes, ski lessons, restaurants) for Niseko Central customers (Niseko Central is a property management company within Hokkaido Tourism Management). I managed international team of 5 people, trained new employees and supported digital marketing activities (SEO, SEM) and campaigns. I drove client acquisition, lead generation, and brand loyalty through sales activities at the events.
Key achievement: sales increase up to 70%