Andrew J Carney

  • 129 Highland Drive Hiram 44234 Ohio

Summary

Work History

Work History
Sep 2014 - Apr 2015

IT Helpdesk Support

Kent State University's Computer Center   (440) 834-4187

Providing technical support to faculty members and students. Technical problem analysis and recommend solutions to walk-in students and professors. Providing positive and clear communication between different age and ethnic groups of people. Provide input on sales and purchases to maintain the college's computers. 

Apr 2014 - Aug 2014

Stock Clerk

Marc's Supermarket  (330) 995-9260

Stocking store shelves with groceries and providing friendly and efficient customer service to customers. 

Mar 2013 - Mar 2014

IT Helpdesk Support

Hiram College's Computer Center  (330) 569-5169

Problem solving technical issues for faculty and students. Maintaining a positive attitude while assisting with technical issues. Providing technical explanations to students and professors. Offering technical support to students and professors via telephone and e-mail. Provide efficient communication to higher ranked positions about general technical problems.  

Education

Education
Aug 2014 - May 2015

General Technology 

Kent State Geauga

1 year college experience

Classes Completed: Intro OS and Networking, Personal Productivity Software, Modeling Algebra, Visual Basic Programming, Intro to Web Tech, Computer Assembly and Config, General Psychology. 

Aug 2013 - May 2014

Computer Science 

Hiram College

1 year college experience

Classes Completed: Computer Ethics, Plugged In: Grow Up Electronics, Computers & Entertainment, Systems Programming, Religions of the World. 

Skills

Skills

Marketing

Can provide knowledge of the best hardware options and up to date prices.

Communication

Can work well with employees and provide support to customers.

Basic Software Troubleshooting 

Knowledge of built in Windows applications. 

Basic Hardware Troubleshooting

Knowledge of repairing and maintaining internals of a computer.