• Renton WA

Dustin Ellison

Work History

Work History

Technical Support Specialist

Sep 2013 - Present
Intermedia (Bellevue, WA)
  • Offered technical support​ to users with different levels of IT proficiency. 
  • Trained users on proprietary VoIP control interfaces. 
  • Customized networks to meet equipment requirements.


May 2013 - Aug 2013
Best Buy (Bellevue, WA)
  • Assisted clients to find items, informed about products' characteristics, compared​ different models, described purchase terms and conditions, and provided information about warranties according to customers' needs. 
  • Dealt with the cash register, returns and exchange requests.
  • Informed clients about existing financing options and prepared documents required for each sale.
  • Promoted our products within the store.

Geek Squad Technician

May 2012 - May 2013
Best Buy (Forsyth, IL)
  • Assisted customers and answered questions about our products. 
  • Dealt​ with user accounts, email, permissions, and anti-virus. 
  • Offered technical support to users with different levels of IT proficiency. 
  • Trained users. 



Associate of Applied Science in Networking Technology

2009 - 2012
Richland Community College (Decatur, IL)

Associate of Art in Liberal Studies

2006 - 2009
Richland Community College (Decatur, IL)




2014 - Present