Shannon Szukala

  • Vista CA

Human Resources Resume

Work History

Work History
Nov 1999 - Present

Freelance IT Consultant

Operating: eCommerce, Platforms: Bigcommerce / Amazon Stores. Virus Removal, Malware Removal, Spyware Removal, Adware Removal, Trojan Removal Laptop Repair (From screen/LCD replacement to bringing the dead back to life.) Desktop Repair (You name the problem, it can be fixed.) PC Tune-Ups (Don't let'em fool you, PC Tune-Ups can get you back in the game!) Hardware Troubleshooting and Installs Software Troubleshooting and Installs Business and Residential Network Installs (Wired or Wireless) Network Troubleshooting Custom Computer Builds Training (One on One or Group) Install Windows 7 / Linux Home Theater and Media Windows Home/SOHO Server (10 computers/users or less) Web Design | Logo Design | Graphic Design E-Commerce Experience to setup your business online. Anything tech based - we can help... and then some.
Jan 2011 - Aug 2014


Direct Line Medical Supply
Related Skills: Our Sourcing, Team Leadership, Human Resources Management, Performance Management, Business Operations, SEO, Planning and Development Oversee all operations for medical supply provider, including staff recruitment and training, purchasing, sales, accounting, and customer service. Analyzed competitive offerings and ensured appropriate pricing to enhance sales. Key Contributions: • Outsourced programmers and multiple personal positions to drive cost reduction and avoidance. Recruited personnel for the company to be employed. • Hired and developed outstanding employee team to expanded business from 100 items to 8,000+ items online while steadily increasing sales revenue and website traffic; over 30,000 items in stock. • Utilized business intelligence reports to facilitate management of logistics, inventory, CRM, and sales; leveraged marketing techniques to drive social media advertising and Google search engine listings. • While keeping low over head and increase customer service.
Aug 2011 - Nov 2012

CI Investigator

Abraxas Corporation
Interview foreigners and local nationals coming onto Kandahar Airbase, analyzing threat levels related to terrorism, espionage, subversion, sabotage, and organized crime as part of Operation Enduring Freedom. Prepare detailed applicant reports and present interview results to Force Protection Screening Cell; interviewing up to 4,800 individuals per year. Key Contributions: • Conduct personal interviews for local employed personnel and third-country national badge applications to determine veracity of statements; report interview results to field team. • Liaise with cross-functional organizations and agencies to deliver key recommendations on approval or disapproval of access and privileges based on interview results. • Effectively assess individuals to evaluate their asset value to various organizations. • Tracking of dossiers and updating personnel records. While tracking changings in history and critical skills. Updating evaluation reports of individuals. • Analytical skills of personnel through the interview and review of history for behavior that maybe beneficial or nefarious. • Use of linguist during interview process. Cultural and religious awareness of middle eastern, Indian, and multiple European, Asian nationalities. • Assessments including atmospherics of personnel, regional and companies “entities”.
Nov 2009 - Jan 2011

Counterintelligence Support Specialist

Related Skills: Competitive Intelligence, Cross-functional Collaboration, Interviews, Analysis, Behavior Assessment, Organization Assesment Provided company assessments encompassing force protection guidance, threat assessments, vetting services, and comprehensive analysis in counterintelligence matters. Interacted with multiple nations and exploitation cells to uncover and thwart security vulnerabilities. Produced detailed DOD, screening, activities / operations, and follow-up reports. Key Contributions: • Customized interviews for specific applicants and successfully collaborated with various interpreters, amassing key experience in cross-cultural communications. • Selected to hold advisory role with Anti-Terrorism Force Protection office to facilitate creation of their Standard Operations Procedures for base access by foreign and local nationals. • Played a key role in conducting more than 300 counterintelligence interviews and identifying multiple force protection issues to ensure maximum safety and efficiency. • Recognized for exemplary dedication, trustworthiness, fortitude, and high standard of character.


2011 - 2012

Associate's degree

University of Maryland University College
2011 - 2012

Human Resources Management

University of Maryland University College
2011 - 2011

Small Business Management Certificate

Penn Foster Career School



Team Leadership


Human Resources


Open Water Diver






Personnel Selection

Team Building



Physical Security

Medical Equipment

Force Protection

Program Management

Security Management


Security Clearance


Private Investigations

Risk Assessment




Microsoft Word

Human Factors

Marketing Strategy


Problem Solving

Contract Negotiation


Human Behavior

Organizational Behavior

Behavioral Assessment

Small Business



Customer Service


Report Writing

Microsoft Office 2007


Exit Interviews


Law Enforcement


Computer Repair



Project Management - Human Resource Management

CompTIA A+ 220-801 and 220-802

How To Fire a CustoMonster

2013 Essential Wordpress 3.6 Basic Training

Introduction to Game Design with Unity3D

The Basics of Ethical Hacking and Penetration Testing

Breakthrough Research Discoveries & Laws of Human Nature

Unearthing the Trojan War: The Life of Heinrich Schliemann

SEO Link Building Basics

Excel Charts For Business

Risk Management

Quality Management

Operations Management

The New HR: 21st Century Talent Management

Human Resources Management