My current position as Front Office Manager is to identify, nurture and grow talent by matching individual’s talents to the needs of a job and the organization as well coaching my current team and choose the right team for the right job. Lead and assist employees to define career goals or opportunities, and to identify the skills needed to achieve them and to figure out what they want to do to develop themselves, to make sure we offer them the right training or projects to allow them to do so and provide employees also with challenging assignments to develop their knowledge, awareness and skills. Understand what motivates every individual and able to create a positive work environment to provide excellent service and fulfill even the unexpressed wishes for all guests/customers and create Company guests for life. Always conduct myself at all times within a framework of integrity, honesty and fairness in all dealings. Value sound decision making, strong problem solving skills and good verbal and communication skills Able to multi-task and manage large projects. Achieving the Key Success Factors for the Company by continuously implementing and anticipating the Standards of the Company, Hotels or Resorts Continuously seeking opportunities to innovate and improve product and create new ideas to maximize revenue & profit to increase Company and Owner satisfaction. Achieving good results on Trip Advisor by training the staff to focus on guests’ needs in order to achieve the highest level of standard of service. Articulate the Company vision and take actions to reinforce the vision. Actively involved in the Budget process and have responsibility for the Budget of Departments and sub-departments. Lead Departments forward by setting important organizational objectives.