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Interpersonal communication
Public high school and middle school teacher, 18 years Telephone skills evidenced in countless conferences with parents requiring exact communication Writing skills necessary to facilitate understanding of directions
Microsoft Word
Microsoft PowerPoint
Microsoft Excel


After more than 15 years as a public high school teacher, I find myself on disability and unable to leave my house regularly. This is not how I saw my future and is not what I will let it be. I am seeking a part-time or full-time position utilizing my communication skills. I believe I can be a benefit to any company that would employ me as an incoming call center operator. Ideally, I would like to specialize in scheduling, virtual receptionist, data entry, and customer support.


Sports – formerly high school sports official (baseball, volleyball, basketball, softball) and coach (baseball, basketball, softball)

Pets – three dogs and two cats

Work experience


May 2008


University of Illinois at Springfield
Dec 1993


Sangamon State University
May 1989


Lincoln Land Community College


Nathan Essex

David Baker

Darren Root