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Objective

To find a dynamic position of administrative capacity in an organization that allows me to use my membership engagement talents to fulfill the needs of members and clients while beginning a career with potential for long-term growth.

Work experience

Jul 2013Present

Administrative Associate

4Staff LLC

4Staff Assignments:

(NGA) National Governors Ass'n - ReceptionEndocrine Society - Reception(NGA) National Governors Ass'n - ReceptionITT EXELIS, INC. - ReceptionThe Segal Company - Administration(NAR) National Association of Realtors - Logistics(FAIR) Federation for American Immigration Reform - Reception(OSA) Optical Society of America – Events Dept.(NGA) National Governors Ass'n – Events Dept.

Nov 2012Jun 2013

Administrative Associate

Beacon Hill Staffing Group
  • Give customer service to company/association constituents and members at events.
  • Answer/direct calls, greet guests and manage organization’s front desk operations.
  • Create PowerPoint presentations for company/association events.
  • Work with company/association surveys, analysis and interpretation of data.
  • Produce member/customer service correspondence utilizing Word and Outlook.
  • Maintain Excel spreadsheets.

Beacon Association Assignments:

The Society for Neuroscience - Receptionist

Paint Care - Customer Service Representative

FINCA International - Receptionist

Analysis Group, Inc. - Receptionist

National Association of Realtors -Conference Assistant

Center for Business Intelligence - Event  Assistant

Association of American Veterinary Medical Colleges - See below

Feb 2013Mar 2013

Administrative Coordinator (Through Beacon)

(AAVMC) - The Association of American Veterinary Medical Colleges
  • Operated PR booth and assisted with meetings at the annual AAVMC convention.
  • Maintained association website (updates and design), using content management system (CMS), performed general SEO, research & innovative improvements for the association.
  • Audited publication proofs for VMSAR copy edits/changes for member institutions.
  • Managed collection and audit of veterinary school data for VMCAS student online tools.
  • Researched, analyzed and interpreted VMCAS admissions data.
  • Audited school information pages online.
20112012

Staff Associate

Klingel - Carpenter
  • Facilitated office tasks including phones, filing, light accounting and data entry.
  • Prepared for and assisted with funeral events.
  • Gave customer service during grieving process.
  • Supervised the daily workflow of the cleaning/maintenance staff.
  • Assisted with retrieval and embalming.
20112011

Customer Service Representative

AT&T Mobility
  • Facilitated account and service changes.
  • Resolved service inquiries from customers and AT&T store members.
  • Implemented tech and website troubleshooting.
  • Aided customers with new orders/sales in a high volume, call center environment.
20042006

Personal Assistant

Dakota Davis
  • Negotiated contracts and vendor procurement.
  • Implemented 7 real estate transactions, including 3 purchases with remodels in a foreign country on behalf of Mr. Davis.
  • Managed the houseman, private nurse and contracted workers.
  • Met with lawyers, bankers and contractors using financial and medical POA (Power Of Attorney).
  • Reconciled accounts payable.
  • Assisted stage 4 cancer patient with all personal needs including to serve as executor of Mr. Davis's will upon death.
19962004

Office Manager

Bollman Furniture
  • Arranged travel and accommodations for staff.
  • Maintained office services by organizing office operations and procedures; controlling correspondence; designing/maintaining filing systems; customer service; reviewing and approving supply requisitions.
  • Designed and implemented strategic communications and media relations.
  • Liaised with lawyers to enact corporate documents.
19951996

Housekeeping Manager

Club Med
  • Managed the daily workflow of the housekeeping department of 51 to include appropriate cleaning of all guest rooms, offices, concourses, seating areas, washrooms, restaurant, and public spaces.
  • Conducted pre-event inspections of rooms, concourses, seating and public areas of the five star, 500 room hotel.
  • Scheduled and trained all new housekeeping staff members.
  • Purchased, re-ordered and maintained the housekeeping/laundry supplies and inventory.
  • Maintained knowledge of OSHA and safety standards within housekeeping department.
  • Determined and maintained the department work schedule to ensure proper preparation and staffing for each event.
  • Ensured the proper maintenance of all equipment; made arrangements for repair and/or replacement of damaged equipment.

References

Tony Wynne

"Drake worked at my association in an administrative position for two months. His duties included website maintenance, data entry, data analysis, PowerPoint generation, & customer service as well as other administrative jobs. Drake's attention to detail should be noted, as well as time management skills overall -- especially in the delivery of projects. He is thorough in his work, not afraid to ask questions, and is very willing to step out of his comfort zone to work on / learn new systems and tackle new projects. I highly recommend Drake."

Education

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A personal glimpse

Super Power

Education

Personal Interests

First Job

Certifications

20032005

Real Estate Salesperson License

State of California