Objective

To find a dynamic position of administrative capacity in an organization that allows me to use my membership engagement talents to fulfill the needs of members and clients while beginning a career with potential for long-term growth.

Work History

Work History
Jul 2013 - Present

Administrative Associate

4Staff LLC

4Staff Assignments:

(NGA) National Governors Ass'n - ReceptionEndocrine Society - Reception(NGA) National Governors Ass'n - ReceptionITT EXELIS, INC. - ReceptionThe Segal Company - Administration(NAR) National Association of Realtors - Logistics(FAIR) Federation for American Immigration Reform - Reception(OSA) Optical Society of America – Events Dept.(NGA) National Governors Ass'n – Events Dept.

Nov 2012 - Jun 2013

Administrative Associate

Beacon Hill Staffing Group
  • Give customer service to company/association constituents and members at events.
  • Answer/direct calls, greet guests and manage organization’s front desk operations.
  • Create PowerPoint presentations for company/association events.
  • Work with company/association surveys, analysis and interpretation of data.
  • Produce member/customer service correspondence utilizing Word and Outlook.
  • Maintain Excel spreadsheets.

Beacon Association Assignments:

The Society for Neuroscience - Receptionist

Paint Care - Customer Service Representative

FINCA International - Receptionist

Analysis Group, Inc. - Receptionist

National Association of Realtors -Conference Assistant

Center for Business Intelligence - Event  Assistant

Association of American Veterinary Medical Colleges - See below

Feb 2013 - Mar 2013

Administrative Coordinator (Through Beacon)

(AAVMC) - The Association of American Veterinary Medical Colleges
  • Operated PR booth and assisted with meetings at the annual AAVMC convention.
  • Maintained association website (updates and design), using content management system (CMS), performed general SEO, research & innovative improvements for the association.
  • Audited publication proofs for VMSAR copy edits/changes for member institutions.
  • Managed collection and audit of veterinary school data for VMCAS student online tools.
  • Researched, analyzed and interpreted VMCAS admissions data.
  • Audited school information pages online.
2011 - 2012

Staff Associate

Klingel - Carpenter
  • Facilitated office tasks including phones, filing, light accounting and data entry.
  • Prepared for and assisted with funeral events.
  • Gave customer service during grieving process.
  • Supervised the daily workflow of the cleaning/maintenance staff.
  • Assisted with retrieval and embalming.
2011 - 2011

Customer Service Representative

AT&T Mobility
  • Facilitated account and service changes.
  • Resolved service inquiries from customers and AT&T store members.
  • Implemented tech and website troubleshooting.
  • Aided customers with new orders/sales in a high volume, call center environment.
2004 - 2006

Personal Assistant

Dakota Davis
  • Negotiated contracts and vendor procurement.
  • Implemented 7 real estate transactions, including 3 purchases with remodels in a foreign country on behalf of Mr. Davis.
  • Managed the houseman, private nurse and contracted workers.
  • Met with lawyers, bankers and contractors using financial and medical POA (Power Of Attorney).
  • Reconciled accounts payable.
  • Assisted stage 4 cancer patient with all personal needs including to serve as executor of Mr. Davis's will upon death.
1996 - 2004

Office Manager

Bollman Furniture
  • Arranged travel and accommodations for staff.
  • Maintained office services by organizing office operations and procedures; controlling correspondence; designing/maintaining filing systems; customer service; reviewing and approving supply requisitions.
  • Designed and implemented strategic communications and media relations.
  • Liaised with lawyers to enact corporate documents.
1995 - 1996

Housekeeping Manager

Club Med
  • Managed the daily workflow of the housekeeping department of 51 to include appropriate cleaning of all guest rooms, offices, concourses, seating areas, washrooms, restaurant, and public spaces.
  • Conducted pre-event inspections of rooms, concourses, seating and public areas of the five star, 500 room hotel.
  • Scheduled and trained all new housekeeping staff members.
  • Purchased, re-ordered and maintained the housekeeping/laundry supplies and inventory.
  • Maintained knowledge of OSHA and safety standards within housekeeping department.
  • Determined and maintained the department work schedule to ensure proper preparation and staffing for each event.
  • Ensured the proper maintenance of all equipment; made arrangements for repair and/or replacement of damaged equipment.

Education

Education

Certifications

Certifications
2003 - 2005

Real Estate Salesperson License

State of California