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Guruh Pratama



Every opportunities and challenges getting me experienced to grow and more capable.

Work experience

February 2018 - PresentPresent

Front Office Manager

The Zuri Hotel Palembang

The Zuri Hotel Palembang, the Highest hotel in Palembang with 214 rooms available, with facilities Coffee shop, The executive Lounge same floor with Infinity Swimming pool at 24th floor, Gym at 25th floor. Finally we proudly present the Millennia Hotel experience at Palembang. 

February 2017 20 February 2018

Front Office Leader

Fave Hotel Palembang

The Head of front office department at *3 Hotel in Capital City of sumatera Selatan. 

Feb 2016December 2016

Assistant Front Office Manager (Head of department)

Metropolitan Golden Management - Horison Hotels Group

Incharge as Head office department in the *4 star hotel in Palembang the capital city of Soulth Sumatera.

Control daily activities of; GSA, Operator clerk, Concierge (bellboy and driver), and also control the Reservation daily activities (the extranett, wholesale and group booking allotment). 


Guest Service Supervisor/Front office Supervisor

Red Planet Hotel TBK (formerly Tune Hotel)

Supervise the Room division; Front office, Housekeeping, Engginering and also security daily activities.prepare the weekly and Monthly report summary to Hotel Manager, contains of report ; 1. Hotel weekly and monthly occupancy compare and analyse the increase or decrase with Room revenue, average room rate, and other revenue. 

2. Guest comment by online booking or direct comment. Analyse the problem and courtesy the Guest it a must to maintain the long lasting relationship. And brief our employees make the problem did'nt happen next time


Guest service Supervisor

Aryaduta Hotel Palembang

Supervise the GSE Team ; Control their daily activities; check in-check out, check supporting guest bill, check the guest folio make match between sistem and guest registration form, prepare and arrange the gueat room base on request and history, prepare the VIP arrival the treatment, room etc. Give the Clear and detail information to the guest and my team. 



Aryaduta Hotel Palembang

Handling gueas check in-check out, give the clear and detail information to the guest,handling and follow up the guest need, request etc.

Diploma 3


Diploma 3

Politeknik Sriwijaya

Faculty of Language, majoring English for tourism and hotel business