Mary Lossley

  • Fresno California
  • 818-602-9891
  • hyedata247@gmail.com
Mary Lossley

A DYNAMIC BIG-BOX RETAIL MANAGER

EMPLOYMENT History

Work History
Jan 2010 - Oct 2015

Book Keeping Clerk/Customer Service Assoc.

South Valley Construction
  • Posted journal entries
  • Maintained general ledgers and prepared financial statements
  • Maintain company books including A/P, A/R, bank statements and other reports
  • Reconcile and balance accounts
  • Manage employee payroll services
  • Issue financial statements as and when required
  • Prepare all tax reports 
  • Record cash receipts
  • Maintained financial records
  • Reconciled accounts
  • Handle sales invoices, receipts andPAYMENTS PROCESSING

•   Manage preparation of check extensions and writeCHECKS

•   Ensure that all checks are signed and stamped prior to issue

Jan 1998 - Jan 2009

Owner

Car Clinic
  • Manage staff, preparing work schedules and assigning specific duties.
  • Develop or implement product-marketing strategies, includingADVERTISING CAMPAIGNS or sales promotions.
  • Locate, select, and procure merchandise for resale, representing management in purchase negotiations.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or takingINVENTORY.
  • Responsible for ensuring that the company store runs smoothly by creating a firm foundation that enables the delivery of core services to customers.
  • Holding company employees accountable to standards of integrity, professionalism, reliability and competency.
  • Managing store operations.
  • Tackling all disciplinary issues with swift and suitable action.
  • Ensuring that all departmental purchases are made within budget.
  • Managing operational plans.
  • Monitoring daily inventory levels.
  • Directing staff to perform daily work duties.
  • Handling issues that have been escalated from the ground up and which need resolving.
  • Training new employees in accordance with company standards.

Education

Education

Certificate Business Management and Operations Rosemead, CA

Bryman Business College
Graduated 4.0
● Coursework in Accounting
● Advanced Course work in Marketing/Advertising
● Completed Customer Service Management Training
● Coursework in Business Finance and Communications
● Coursework in Human Recourse Management

Skills

Skills

  • Developing strategies for contract negotiations.
  • Strong problem solving and excellent conflict management skills.
  • Consistently achieving revenue and customer service targets.
  • Willing to go above and beyond to do whatever it takes to get things done.
  • Committed to exceptional customer service.
  • Able to work a flexible schedule of nights, days, weekends and holidays.
  • Having personal charm and able to quickly put people at ease.
  • Resilient and persistent when faced with setbacks.