Justin Bryan Hillstead
Experienced IT Professional
- Panama City Beach, FL
- [email protected]
Providing escalated support for agents and third party vendors with unsolvable technical tickets related to the iPhone and iTunes product categories. Support was provided for both x86 and ARM devices that were unable to be resolved from Tier 2 agents.
Driving thousands of passengers from every type of demographic while maintaining excellent customer service navigating unpredictable road conditions. Experience has opened my ability to manage any type of situation that is presented while maintaining composure.
Business Management and Computer Science courses with
Studied business administration at Eastern Arizona College in Thatcher, AZ. Classes were completed on campus and on EAC's online course software.