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Skills

Support Applications

Applications: Kayako, Jira, Altiris

Java JEE

Frameworks: Ibatis, Struts, Hibernate, Spring, ehCache, JMS, RMI

C#

Frameworks: WCF, WPF, .NET 4.5, .NET 3, .NET Compact Framework

Unit test

Technologies: Sikuli, Fitnesse, Selenium 

C++

Frameworks: treefrog

Server-side environments

Linux (RedHat, Ubuntu, Oracle), Windows, Tomcat, ActiveMQ, Maven, Subversion, Jenkins

Agile methodologies

Scrum

Spanish

Mother tongue

English

Full professional proficiency

French

Intermediate professional proficiency

References

Carlos Sánchez / Technical Suppport Manager at Nexthink

I met Santiago when we were both working on the same project at ELCA, we have been collaborating very closely and if I had to define him with a word it would be commitment. A great person to have around in your team and a very dedicated worker that will definitely keep the motivation up in the hardest situations.

Marcos Pérez / Senior Project Manager at Elca Informatique S.A

It is a pleasure to work with Santiago; I have been working with him over the last 8 years. He has always delivered great results. He is always available when you need him. He is used to work under pressure, and he is great in dealing with difficult situations and a fantastic problem solver. As a team member or as a technical leader, Santiago earns my highest recommendation

Guillermo Estévez / Lead Technologist at Booz Allen Hamilton

Santiago is a hard worker with a high level of commitment. He is an easy-going person with whom you will work hard and have proper laugh after job is done

Urbano Llamas / Funcional Service Manager at Solvay Química S.A

Santiago while he was University Student did a long stage in Solvay. He also made his Bachelor of Science in Information Technologies Engineering Project in Solvay.
During his stage he has helped us a lot to understand MOSS 2007.We were involved in a Technical Adoption Program. Finally his project was based in some advanced features (about BDC concretely) of MOSS.
He has shown his good preparation, specially his high degree of specialization and knowledge on Microsoft SharePoint portal Server and .NET.
Needless to say that he was a very good colleague with any of us and with others students. We continue keeping regular contacts with him

Objective

To find new challenges to innovate and to improve my coding skills in different programming languages while learning new technologies in a dynamic and international environment.

Professional Profile

Experienced Java and C# developer (8 years) with a solid technical background, strong competencies in access control applications and hardware integration (Barcode scanners, RFID scanners, Turnstiles, Industrial pocket pcs, etc).

  • Problem-solver, objective-oriented
  • Open-minded, respectful
  • Organized, self-starter, team worker
  • Sense of humour
  • Responsible, adaptable
  • Fair-player

Work experience

Sep 2015Present

Technical Support / Client On-Boarding / Critical Solutions

Secutix S.A / ELCA Informatique
  • Technical Support (2º level and 3º level Support)
    • 2º Level
      • Helping user to fix complicated issues
    • 3º Level
      • Fixing critical issues when are blocking for our Customers
  • Client On-Boarding
    • Giving training to our customers
    • Providing consulting services
    • Giving on site support when is need it
  • Critical Solutions
    • Find the problems that blocks our clients
    • Finding workarounds
    • Fixing critical bugs in a sort time

Sep 2011Sep 2015

Senior Java / C# Developer

ELCA Informatique
  • Senior Developer as a head of 3 different modules  within R&D Team
  • Assisting customers during the access control implementation phase
  • Ensure a close collaboration with the Professional Services team to evaluate the technical options for the access control
  • Assisting support team providing 3rd level support in special cases and participate in training and coaching support team members.
  • Create specific tests and test cases to ensure the product quality as part of QA process
  • Work on improvement and industrialisation of existing products
  • Integrate external hardware with our product

Oct 2007Sep 2011

Consultant and Java / C# developer

ELCA Informática
  • On site implementation of the access control environment all over Europe
  • Integrate third-party applications for several projects
  • Create external interfaces to integrate client developments to the ticketing and access control platform
  • Handle material purchase

Oct 2005Aug 2007

Internship in Solvay Química S.A

SOLVAY QUIMICA S.A
  • Help the R&D team to understand Microsoft Office SharePoint Server 2007 (MOSS 2007) 
  • I played an important role as a MOSS 2007 expert in the Technical Adoption Program
  • In charge of a global  project with the goal of connecting between MOSS 2007 and SAP using Business Data Catalog (BDC)
  • Development of a C# based tool to export the users and the security parameters (roles, rights, responsibilities,etc) from MOSS 2003 to MOSS 2007

Education

20032007

Bachelor Honours Degree in Information Technology Engineering

Cesine - University of Wales
  • Seminario de tegnología .Net, impartido por la empresa Avangroup. CESINE (2006)
20012003

Bachelor in Information Technology Engineering

Universidad Alfonso X El Sabio
    • Curso de Java, impartido por la empresa Avangroup. Universidad Alfonso X El Sabio (2002)

    Other Interests

    Technology, Cinema, Sport, Travelling, Hiking,