Mar 2014 - Jun 2015
The College Cryptocurrency Network
Worked alongside co-founders and CEO in operational efforts including the recruitment of new members, and the infrastructural development of multiple channels of communication. Raised donations, assisted in the execution the necessary regulatory aspects required in becoming a registered 501(c) 3 non-profit organization. Orchestrated local campus meetings, developed and maintained strong relationships to local members and well as fellow chapter presidents. Played a crucial role in the overall success of the organization as the fifth intial member that resulted in the establishment of over 100 chapters worldwide with now over 1, 000 active members.
Feb 2014 - Dec 2014
The Crypto Crimson
Created, designed, and implemented one of the first news publications in the cryptocurrency space. Led a team of 10 writers and oversaw all operational aspects of the online publication Researched, wrote, and assigned content on a daily basis that ultimately led to what became one of the top sources of cryptocurrency news with over 40, 000 unique monthly visitors.
Mar 2012 - Jan 2013
Horseshoe Casino Cleveland
Demonstrated an outstanding level of customer service ranking among the highest in the casino on a consistent basis as proven by quarterly customer service reports. Advanced in the solving of complex customer complaints, deescalating many of them before ever reaching up management. Excelled as one of the fastest reporting front line representatives on the casino floor, often resulting the lowest wait times within designated sections. Dealt with and easily handled many tasks at once, all while maintaining a positive and most professional attitude toward both management and customers.
May 2008 - Aug 2011
Negotiated high-cap freight contracts with a wide range of both public and private entities. Maintained a high-level relationship with both customers and drivers in ensuring that a multidimensional approach resulted in a mutually beneficial transaction. Responded and solved complex issues resulting from navigational, mechanical, technological and human malfunctions..