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Portfolio

A creative support professional with a record of increased responsibility. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitasking when necessary. Focused with diverse industry experience including Telecom sector. Enjoys learning new programs and processes. A team player who is attentive to detail and able to work in a fast paced environment. Excellent oral and written communication skills.

Skills

Leadership Management

Communication& Presentation

Interpersonal Factor

Policy Analysis &Implementation

Business Knowledge

Quantitative Analysis & Judgement

Fleet Management

Records Keeping

Front Desk Management

House Keeping Management

Data Management

Operations Management

Work experience

Jul 2013Present

Billing & Revenue Cycle Specialist

Advance Practice Solutions

• Responsible for maximizing the collection of medical services payments and reimbursements from patients, insurance carriers, financial aid, and guarantors.

• Responsible for insurance eligibility processes, charge processing, claim submission and processing, payment processing, collections and accounts receivable management, denial management.

• Implementation of all business related functions of the patient from intake of the claim to accurate adjudication of the patients’ accounts.

• Specific areas of responsibility include Revenue Cycle Training, Credentialing Registration, Claims Management, Billing, Collections, Patient Insurance, Data Processing, Integrity of Patient Accounts, Accounts Receivable Management.

• Monitors aged accounts and verifies appropriate collections procedures are being followed.

• Resolves escalated reimbursement issues with Payors, Practice and systems for optimal management of accounts receivable.

• Steps forward to address difficult issues.

• Develops, implements, and maintains the Practice’s revenue cycle standard operating procedures(SOPs).

• Develop training materials and facilitate staff training of SOPs, systems, metrics, government regulations and etc.

• Responsible for the overall coordination of co-pay/co-insurance collection.

• Performs other duties as requested or assigned.

Oct 2010Jul 2013

Vehicle Management Officer

TPL Trackker Pvt Ltd
  • To assist, support and facilitate all our internal and external clientele requirements ensuring routing and execution of their needs per company's defined policies. Guarantee high level of customer's satisfaction within the organization.
  • Responsible for meeting all targets/KPI’s set by the team lead. Responsible of maintaining/updating complete knowledge and compliance of HCD processes, routines and procedures along with new modules/initiatives/service being introduced to the organization by HCD. Contribute to manage following team objectives through team work.
  • Assist & answer all employees via phone & Email as per SOP’s.
  • Gather customer’s concerns/suggestions; ensure that customer’s voice is being channeled to the right place.
  • Ensure that customer queries generated by him/her should be resolved in the specified Turnaround time (TAT) by following upon services requests.
  • Serve as liaison between customer & various functions of the organizations (Technology, Commercial, Finance) to facilitate and resolve issues.
  • Serve as liaison between customer & various functions of the organizations (Technology, Commercial, Finance) to
  • Facilitate and resolve issues.
  • To maintain a track of Vendor Management activities like fleet, fuel card, transport staff training etc.
  • Responsible for monitoring C-track tracker installed in TP pool vehicles.
  • Responsible for preparing vehicle violation reports on daily basis.
  • Responsible for preparing fuel data report of TP vehicles on weekly basis.
  • Responsible for verification on invoices from different vendors.
  • Keeping the management update regarding any security incident within Pakistan.
  • Nationwide Accommodation Arrangements- hotels/guest houses.
  • Travel - Domestic & International air tickets Arrangements.
  • Coordination & communication with hotels & guest houses on as and when required basis.
Mar 2007Apr 2010

Billing Executive

Medical Transcription & Billing Corporation
  • To perform medical billing for off shore doctors.
  • Making collection calls and inquires.
  • Analyze and prepare appeals when claims are rejected.
  • Analyze and prepare appeals when claims are rejected.
  • Prepare reports, status of accounts and payment record.
  • Keep in contact with insurance companies for claim follow up.
  • Monitor and check daily and month end financials.
  • Daily base E-mail & telephonic conversation with provider office regarding daily routing work and updates.
  • Insurance web surfing regarding patient payments.

Education

Jan 2005Feb 2009

Bachelors of Science in Computer Science

Preston University
Jan 2003Dec 2004

HSSC

Sir Syed Science College
Jan 2000Dec 2002

SSC

Roots Montessori & High School