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Bridgitt Ann Robertson

Instructional & Multimedia Designer/Trainer

  • Peachtree City GA
  • 678-939-3850

Work History

Greenberg Traurig, Atlanta, GA

Sep 2015present

Technology Trainer

  • Instructional Designer for assigned projects (see course objectives here )
  • Facilitate and conduct technology training programs. Training delivery includes live classroom, synchronous (webinar) training, and one-on-one instruction.
  • Design, develop and customize instructional material, course curricula, assessments and reference materials for classroom, online, video and eLearning.
  • Partner with Human Resources and/or Business Director to conduct business, performance and gap analysis of technical skills and implement appropriate training programs.
  • Videographer for local office and select firm events (see Video Samples password: GTVideoSamples2016)
  • Tools:
    • Adobe Captivate
    • Camtasia
    • Go To Meeting
    • Microsoft Office
    • Microsoft SharePoint
    • SnagIT
    • Video Production

Veredus (client: Verizon), Remote 

Dec 2014Jul 2015

Instructional Design Consultant

  • Consulted with Subject Matter Experts [SMEs] to write and design call center curriculum and optimize learning outcomes. (see course objectives: here )
  • Created presentations using a variety of innovative media and technology. Develop systems demos, simulations and interactive learning.
  • Designed facilitator/learner guides, job aids and other training materials.
  • Updated curriculum as necessary for system changes as well as alignment with business objectives and expectations.
  • Utilized Adobe Connect(AC) for meetings and course delivery; customized and incorporated apps into AC for course engagement.
  • Tools:
    • Adobe Captivate
    • Adobe Connect
    • Adobe Creative Suite
    • Camtasia
    • Microsoft Office
    • Microsoft SharePoint
    • Snagit

North American Electric Reliability Corporation (NERC), Atlanta, GA

Mar 2012Aug 2014

Technical Training Specialist

  • 2014 Corporate Spot Innovation Award Recipient (Core Values video).
  • Designed and developed online training and e-learning content using ADDIE methodology.
  • Administered the first-ever LMS (D2L) to maximize training ROI.
  • Conducted needs analysis with internal and external customers.
  • Interviewed SMEs to develop and manage course content.
  • Utilized sound project management tools for course development.
  • Launched first-ever video production unit to leverage training and reduce travel costs. Completed all video tasks from pre to post production: script writing, video cameras, audio equipment, tele-prompters, lighting gear and editing.
  • Tools:          
    • Adobe Captivate
    • Adobe Creative Suite
    • Camtasia
    • Desire2Learn LMS
    • Handbrake
    • HTML
    • Mac Hardware/Software
    • Microsoft Office
    • Skillport LMS
    • Snagit
    • Video Production [JVC Camcorder, Lighting, Sennheiser Audio, Teleprompter, Script Writing]

Healthcare Team Training (now Synensis), Fayetteville, GA

Jun 2010Feb 2012

Curriculum Manager/Instructional Designer

  • Managed large scale curricula redesigns from inception to completion.
  • Developed new training products resulting in company growth.
  • Collaborated with Subject Matter Experts [SMEs] and support personnel to ensure alignment with learning objectives.
  • Incorporated instructional design principles, adult-learning methodology(ADDIE), and multimedia to design and develop innovative and interactive courses.
  • Tools:
    • Audacity
    • Camtasia
    • Go-To-Meeting
    • Microsoft Office
    • Prezi
    • Snagit


Apr 2002Jun 2013

Adjunct Professor/eLearning

  • Taught graduate and undergraduate students.
  • Executed sound adult learning methodologies.
  • Implemented learner-focused and performance-based approach.
  • Conducted front-end analysis to identify instructional goals, performance gaps, and needs assessment.
  • Employed authoring tools and software to develop and publish online training to the university's LMS.
  • Modified existing instructional materials into web-based training courses.
  • Worked with various learning management systems (eCollege, Moodle and Blackboard).

     Tiffin University                           4/12 - 6/13

     Strayer University                        4/10 - 1/13

     South University                          2/10 - 4/12

     Norwich University                      6/05 - 8/08

     University of Phoenix Online       4/02 - 4/09

  • Tools:
    • Adobe Captivate
    • Articulate
    • Go-To-Meeting
    • HTML
    • LMS-eCollege, Moodle, Blackboard
    • Microsoft Office
    • SnagIT
    • Skype


Central Michigan University

Masters, Science of Administration

American InterContinental University

Masters, Information Technology

University of Michigan

Bachelors, French


Computer Security Handbook (5/6 editions): Co-authored Chapter 44: Security Policy Guidelines, Chapter 45: Employment Practices and Policies, Chapter 50: Using Social Psychology to Implement Security Policies; Chapter 63: Management Responsibilities and Liabilities



This is awesome. We have a very talented trainer here in the Atlanta office. Julie Robinson, HR Manager, Greenberg Traurig, 2015 (Thanksgiving Video)

Bridgitt you have been a pleasure to work with!  Your incredibly bubbly personality hooked us and your talent amazed us.  You have been an incredible asset to the development of the curriculum, it certainly would not be the well-received end product that it has become without your creative ideas.  Thank you so very much for all of your contributions.  You will be missed, but not forgotten! MaryBeth Sweet, Project Manager/Learning & Development, Verizon, 2015

This short film is excellent. This is something I think we will definitely use as a new employee tool... Very nice job.Gerry Cauley, CEO, NERC, 2014 (Core Values Video)


Bridgitt's contribution to improving our curriculum development and product development capabilities are numerous. As head of curriculum development, she manages several (face-to-face and online) large scale curricula redesigns…During her tenure, she successfully manages all the HTT curricula projects for both civilian and government clients that led to significant improvements in learning outcomes and training performance.. Any company would benefit from her diligence and willingness to go the extra mile to achieve excellence. Stephen M. Powell, President and CEO, Synensis Health (formerly Healthcare Team Training), 2011



Association for Talent Development (ATD/ASTD)