Consulting Director - Business Advisory
Stellar Consulting Group
Using a multi-discipline approach I'm leading a number of Data Driven Digital Transformation programmes of work, from strategic road-map development and business casing throughout implementation and operationalisation. Working with customers' executive teams, my focus is on orchestrating digital platforms to design and implement new experiences, products and services, supported by development of core internal digital capabilities.
Leveraging various methodologies such as Design Thinking, Value Proposition Canvas (Strategyzer), User Journey mapping and Eco System mapping, I've helped organisations to contextualise their digital journeys and make the first steps all the way to fully developed capability to sustain constant change.
With introduction of new business and operating models, I've helped customers to utilise advantages of the cloud, IoT as well as Machine Learning, while ensuring relevance of the new technologies.
Addressing one of the key transformation components - people and process, I've successfully implemented organisational change to support the "new ways of working" required to shift business to a "zero touch" business process for digital customer interactions.
My engagements span across multiple industries - from public sector (central and local agencies) to large commercial organisations - financial and telecommunications.