Jennifer Hicks

Work History

Work History

Manager

Fairweather
Manager Led operations and staff for specialty retailer of women's fashion apparel. Directed hiring and training of all new employees. Managed cash and inventory. Maintained a high standard of service with a consistent record of customer satisfaction.: Served as leader and mentor to staff in operations and in customer service and successfully improved store sales to achieve district metrics and milestones.

Account Assistant

Highfield Law Office
Legal and Account Assistant Provided sales support for real estate clientele with an excellent record of service. Nurtured vital relationships with clients, realtors, and lawyers in high volume situations. Account and file management of sale, purchase and refinance files from start to finish. Facilitated business development and other special projects as needed.: Aided the acquisition of new accounts in an outbound role, providing untapped opportunities for growth. Served key roles on a number of projects related to purchase and mortgage inquiries.

Legal Assistant

Written LLP
Legal Assistant Provided sales support for real estate clientele and coordinated purchase and mortgage services for new customers. Supported legal documentation for real estate business transactions.: Served a lead role in the maintenance of confidential information. Played a key role in the reconstruction of CRM system.

Business Officer/research Assistant

North Alberta Institute of Technology NAIT
Business Officer/Research Assistant Manage industrial client relations toward the development of applied research projects with expert knowledge of institute programs, policies, and procedures. Organize team meetings and devise team tasks for internal programs as communications lead for multiple departments. Serve as liaison to finance and legal departments regarding key project documentation. Perform research and analysis for grant proposals to benefit institute initiatives. Track the performance of staff and other metrics to ensure optimal operations.: Completed research grant proposals and managed corresponding site visit resulting in the receipt of $2. 5 million for applied research projects. Project manager for successful, first-of-its-kind international conference. Lead role in development of a business case for the executive, which presented revisions and implementations of new administrative processes and practices to streamline applied research administrative services throughout the organization. Assisted and maintained efficient processes to track metrics and projects to ensure accurate representation of progress to granting agencies. Mentor student clients within NAIT entrepreneur program.

Education

Education

Diploma

CDI College

Diploma

NAIT

B.Technology

NAIT

Skills

Skills

Organisation

metrics

Grant Writing