American Red Cross, Worcester MA
My ultimate goal is to gain employment in an acute/sub-acute facility in order to contribute to the quality of life of those in need.
Pending State Certification
Memory Care Unit
Full-time Resident Assistant for Assisted Living Facility which duties included all aspects of ADL's during the 7-3 shift, also to lead activities to promote the social well being, mental stimulation, and memory enhancing skills of residents with the mission being independence, also, meal prep and serving of breakfast, lunch and dinner, memory care kitchen and dining prep and clean up, following guidelines of meal temperatures, sanitation guidelines, as well as implementing the refresh program during all meals according to Emeritus National standards. Medication passing and charting on both Memory Care and Assisted Living. SAMM certified.
Residential and commercial cleaning both during construction or post-construction clean up varied from client and ranging from spring cleaning, organization of home, floor stripping/waxing/sealing. Occassionally assisting with sanding, painting and demolition.
All aspects of clients personal care including assistance with ADL's, Housekeeping, transportation. Post-Operative care often incorporating Physical Therapy, Occupational Therapy, and Respiratory Therapy. As well as acting as advocate at Doctor's appointments and/or Hospital / Rehab stays.
In-bound call center duties include sales,retention, technical troubleshooting,billing,payment processing, scheduling installations and disconnections, customer education and overall account maintenance.
Inventory, merchandising, employee training, scheduling, sales, and register balancing of multi-million dollar shoe department.
Highly competitive commissioned sales associate, light jewelry repair, inventory and general customer service meeting and exceeding commissioned sales goals of 80k.
Commissioned promotional sales of national credit card rewards program.
Personable and compassionate caregiver with a lifetime of experience doing what is natural to me, caring for people. Recently CPR certified, extremely comfortable with the elderly, genuinely passionate about care and the aspects of continually educating both myself and potential clients with the benefits of better health. Also, excellent typing, computer and experience with Outlook, Power Point, and Word. I am comfortable with multi-line phone systems and able to quickly learn and assess situations for accurate timely response in tandem while effectively communicating to team members and clients/residents.