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Kelley Deshaies

Summary

My ultimate goal is to gain employment in an acute/sub-acute facility in order to contribute to the quality of life of those in need.

Certification

Sep 2015Oct 2015

CPR Certification

American Red Cross, Worcester MA

Current

Sep 2015Oct 2015

NAT/HHA

American Red Cross, Worcester MA

Pending State Certification

2015Present

SAMM Certification

Emeritus

Education

Aug 1991Feb 1993

Pre-Law/Political Science

Clark University
Aug 1987Jun 1991

High School Diploma

Washington Academy

Work History

20152016

Resident Assistant

Emeritus at Eddy Pond

Memory Care Unit 

Full-time Resident Assistant for Assisted Living Facility which duties included all aspects of ADL's during the 7-3 shift, also to lead activities to promote the social well being, mental stimulation, and memory enhancing skills of residents with the mission being independence, also, meal prep and serving of breakfast, lunch and dinner, memory care kitchen and dining prep and clean up, following guidelines of meal temperatures, sanitation guidelines, as well as implementing the refresh program during all meals according to Emeritus National  standards. Medication passing and charting on both Memory Care and Assisted Living. SAMM certified.

Jan 2014Present

Residential & Commercial Cleaning

Self - Employed

Residential and commercial cleaning both during construction or post-construction clean up varied from client and ranging from spring cleaning, organization of home, floor stripping/waxing/sealing. Occassionally assisting with sanding, painting and demolition.

Sep 2006Present

Private Duty Personal Care /Home Health CNA

Self - Employed

All aspects of clients personal care including assistance with ADL's, Housekeeping, transportation. Post-Operative care often incorporating Physical Therapy, Occupational Therapy, and Respiratory Therapy. As well as acting as advocate at Doctor's appointments and/or Hospital / Rehab stays.

Sep 2005Apr 2006

Broadband Service Rep I

Charter Communications

In-bound call center duties include sales,retention, technical troubleshooting,billing,payment processing, scheduling installations and disconnections, customer education and overall  account maintenance.

Oct 1999Jun 2002

Assistant Manager

Frugal Footwear

Inventory, merchandising, employee training, scheduling, sales,  and register balancing of multi-million dollar shoe department.

Aug 1998Sep 1999

Sales / Management Trainee

Zales Jewelers

Highly competitive commissioned sales associate, light jewelry repair, inventory and general customer service meeting and exceeding commissioned sales goals of 80k.

Jun 1997Aug 1998

Promotional Sales Representative 

Simon Malls / Auburn Mall

Commissioned promotional sales of national credit card rewards program.

Skills

Personable and compassionate caregiver with a lifetime of experience doing what is natural to me, caring for people. Recently CPR certified, extremely comfortable with the elderly,  genuinely passionate about care and the aspects of continually educating both myself and potential clients with the benefits of better health. Also,  excellent typing, computer and  experience with Outlook, Power Point, and Word. I am comfortable with multi-line phone systems and able to quickly learn and assess situations for accurate timely response in tandem while effectively communicating to team members and clients/residents.

References

  • Nancy Cormier, LPN 
     Nancy.Cormier@redcross.org
     (
    774) 386-8765
  • Julia M Monroe RN, MSN, CCRN                                                                             Julia.Monroe@mwmc.com                                                                                                                        

    508-688-5640 (Ext 8145)

  • Anthony DiDonato Jr.                                                                                                                                         digenco75@gmail.com                                                                                                                                        (508) 277-3251