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Summary

Young, energetic and enthusiastic. I am passionate about my work. Skilled in Sales, Marketing, and Project Management I always ensure a high quality of service  that has a mark of excellence.  

Work History

Vacation Concierge

Travel Smart
Feb 2019May 2019
  • Welcome guests to the hotel
  • Provide orientation tour and description of hotel, services and facilities
  • Book Guests for Tours of Hotel and property
  • Book restaurant reservations on behalf of guests and VIPs
  • Provide solutions to guests on issues
  • Recommend excursions, services or products to guests to best enjoy their vacation

Customer Service Representative

JP Momentum
April 2016May 2017
  • Account Management
  • Obtaining New and Potential Clients
  • Answering Queries on Company, products and Services
  • Sale of Products

Sales & Marketing Representative

YODLE
Nov 2013 July 2015

Sales & Marketing Representative,

  • Identify new advertising markets, and propose products to serve them.
  • Obtain and study information about clients' products, needs, problems, advertising history, and business practices to offer effective sales presentations and appropriate product assistance.
  • Prepare promotional plans, sales literature, media kits, and sales contracts, using computer.
  • Prepare and deliver sales presentations to new and existing customers to sell new advertising programs, and to protect and increase existing advertising.
  • Provide clients with estimates of the costs of advertising products or services.
  • Explain to customers how specific types of advertising will help promote their products or services in the most effective way possible.

Event/Production Management

LANDMARK EVENTS LTD
Oct 2012July 2013
  • Confer with staff at a chosen event site to coordinate details.
  • Inspect event facilities to ensure that they conform to customer requirements.
  • Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
  • Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.
  • Maintain records of event aspects, including financial details.
  • Hire, train, and supervise volunteers and support staff required for events.
  • Obtain permits from fire and health departments to erect displays and exhibits and serve food at events.
  • Design and implement efforts to publicize events and promote sponsorship.

Public Relations Officer

YOUTH STUDYING PERFORMING ARTS COMPANY (YOUTH S.P.A.C.)
December 2010Aug 2012
  • Respond to requests for information about employers' activities or status.
  • Maintain company archives.
  • Observe and report on social, economic and political trends that might affect employers.
  • Manage special events such as sponsorship of races, parties introducing new products, or other activities the firm supports to gain public attention through the media without advertising directly.

Education

Business Entrepreneurship Certificate

THE SCHOOL OF BUSINESS ENTREPRENEURS (TSOBE)
February 2016April 2016

Business Management

Business Finance

Market strategy

Sales Forecast & Strategy 

Social Responsibility 

Business Law

Cambridge - A Level Certificate 

SIR ARTHUR LEWIS COMMUNITY COLLEGE
20102012

Business Management

Sociology

Literature

Communication Studies

Caribbean Examinations Certificate (CXC)

SAINT MARY'S COLLEGE
20102012

Literature

English A

Mathematics

Information Technology

Social Studies

Biology

Integrated Sciences 

Skills

Communication and Persuasion Ability

Ability to Create and pitch products or services to prospective buyers

Creative & Marketing Skill

Ability to produce marketing campaigns through film, music, dance, poetry and other multimedia

Graphic Design

Ability to create posters, digital layouts, architecture, presentation and animations

Information Tech. Skill

Ability to operate, maintain and research information and technological systems 

Productivity & Design Software

Competence in Use of Microsoft Word, Excel, Publisher & Outlook, Adobe, Gimp Google Sketch, Audio Editorial and Document Editorial

Management Ability

Ability to lead, train and delegate team

Project and Office Management Ability

Ability to Identify, evaluate and execute plans on a given project, objective or event. 

Portfolio

References 

 

  • Dr. Adrian Augier – Director,       Landmark Events  Limited  - 758-285-2666/452-8416

  • Dr. Jany Joseph - Lecturer, Sir Arthur Lewis Community College - 758- 721-2523

 

  • Kenyal Wynn - Project Manager,  Saint Lucia Social Development Foundation (SSDF) - 758-452-6699/384-5017

  • Kentillia Louis - Programme Director Caribbean Performing Arts Federation  

  • Lissa Forde -  Administrator, JP Momentum  - 758- 722 -2569