Joyce Blackerby

Joyce Blackerby

Work History

Work History
Feb 2007 - Feb 2009

OFFICE ASSISTANT

FLORIDA TOOL

BILLING OF INVOICES, CREDIT INQUIRIES, PULL A PART FROM THE WAREHOUSE IF IT WAS IN STOCK OR DROP SHIP THE PART FROM THE FACTORY TO THE CUSTOMER. TELEPHONES, FILE, FAX, COPY, AND STAMP MACHINE. IT IS A WHOLESALE TOOL COMPANY.

Apr 2005 - Apr 2006

CUSTOMER SERVICE REPRESENTATIVE

ROLLADEN, INC.

BILLING OF CONTRACTS AND ENTERES IN ACCOUNTS RECEIVABLES.  TELEPHONE, FILE, FAX, STAMP MACHINE AND COPIER. ASSISTED THE SALES PEOPLE AS NEEDED.  CONTRACTS CAME IN SLOW; SCHEDULED FINAL INSPECTIONS FOR THESE HURRICANE SHUTTER CUSTOMERS.  ELECTRICAL AND/OR STRUCTURAL.

May 2003 - Nov 2004

CALL AGENT

INKTEL DIRECT, INC.

AN INBOUND CALL CENTER.  WAS ON EVERY ACCOUNT.  BAHAMAS, CRUISE LINES, PROMOTIONAL LIKE PROCTOR AND GAMBLE AND ALSO PROSPECTIVE CRUISERS WOULD CALL AND ASK FOR BROCHURES TO BE SENT TO THEM.

Objective

My objective is to stay and learn from a company that is stable. I enjoy customer service, good rapport with the clientele and I like to learn new things.

Interest

I enjoy walking.

Skills

Skills

computer

Thou my computer skills were geared to the individual companies needs (old pc) I am sure that I could navigate around in a windows program.  Peachtree and Access any others that I may learn.  I take great notes and once I have it down the rest is easy.

typing