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Summary

Friendly and qualified Associate with knowledge of English, Ukrainian, Greek and Russian languages who is passionate and motivated to provide clients with a high level of service.

Work experience

Jul 2014Jul 2015

Technical Support Agent

Plarium
  • Investigate game-related issues and respond to players’ queries
  • Prepare technical reports and relay information to the development team
  • Translate default responses from Russian/Ukrainian into English
  • Process technical information and deliver it to players in an easily understandable manner
  • Improve, create, maintain, and enter information into databases
Jul 2013Oct 2013

Greek Call Center Operator

Intetics
  • Check and update database information about listed organisations

Education

Skills

General Working Skills
  • Customer and Personal Service 
  • Complex Problem Solving
  • Monitoring
  • Social Perceptiveness
  • Active Learning
  • Critical Thinking
Computer&Technical Skills
  • Proficient in Microsoft Word, PowerPoint, Excel
  • Python (Python for Everybody Specialization in Coursera - https://www.coursera.org/ )
Foreign Languages
  • Native Ukrainian Speaker
  • Fluent in English
  • Fluent in Russian
  • Conversational level of Greek