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Work experience

Aug 2013Present

Refurb Assistant, Accounts Payable

Ritchie Bros Auctioneers, Nisku, AB

Producing and processing purchase orders, producing invoices, processing payments, dealing with customer issues in the Refurb Department

Oct 2011Jul 2013

Office Manager

SunLife Financial o/a DC Boertien Financial, Listowel, ON

Processing mutual fund transactions and confirming accuracy of same, reviewing life insurance applications for accuracy, customer service - making appointments, greeting clients, assisting with problems

19982013

Franchisee

Pizza Delight Restaurant, Listowel, ON

Customer service, employee hiring/training, accounts payable and receivable, payroll, working all aspects of the job

Education

20132013

Ontario Mutual Fund Licence

19781979

Executive Assistant Diploma

Lougheed Business College, Kitchener, ON
19741978

Grade 12 High School Diploma

Listowel District Secondary School, Listowel, ON

Skills

Accounting

When I ran my own business I did my own bookkeeping and had the opportunity to learn a great deal about all aspects of accounting.

Customer Service

I have gained a high level of customer service skills through my variety of jobs over the years.  I can confidently deal with all situations as they present themselves with the end goal of customer satisfaction.

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REFERENCES AVAILABLE UPON REQUEST