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Summary

I have a degree in Business Management specialized in Marketing, I´m currently looking for new career opportunities. My passion is to develop ideas that will improve any project I´m involved.

One of my favorite career quotes is:

"The real secret of success is enthusiasm" by Walter Chrysler

Courses

  • Online Marketing Strategies, Social Media, SEO, Content Generation, Digital Placement
  • Project Management Tools
  • Content Marketing
  • Neuro-linguistic Programming

Work Experience

AP Diseño

Jun 2017Aug 2017

Account Executive

  • Maintain a constant communication with our clients so that we are always their first option.
  • Check that creative ideas meet requested brief specifications and other requirements.
  • Guide customers to obtain a constant evolution in the design of their materials.
  • New accounts prospecting.
  • Position product designs and POP materials of our customers as the most attractive ones.
  • Budgetig and Planning.

Cultura Colectiva

May 2017Present

Freelance Writer

Writing has always been something that I simply love. At Cultura Colectiva I have been given the opportunity to have my word published, as well as I have had the chance to combine this passion with my career by learning different topics such as: content analysis, media strategies, SEO fundamentals, among others.

Take a look at some of my work!

https://culturacolectiva.com/autor/diana-mendoza/

Koala Apparel

Dec 2016Feb 2017

Project Manager

  • Relationship building with consumers and clients.
  • Sales channels analysis.
  • Content marketing development.
  • Logistic planning for international imports.

Lufthansa German Airlines

Jul 2014Sep 2016

Jr. Executive

  • International experience building strong relationships with clients and vendors.
  • Responsible for planning and operational activities for LSG SkyChefs EE.UU.
  • Analysis and improvement of communication structures within the Lufthansa Group (LATAM and Europe).
  • Increased customer satisfaction through a systematic management of customer responses, purchase orders and particular requests.
  • 15% reduction in business planning errors.
  • Collaboration in Key Performance Indicators development.

Celestic Spa

Jul 2014Oct 2014

Freelance Consultant

  • Business plan elaboration for a new company.
  • Development of strategies for digital and BTL advertising.
  • Internal marketing philosophy creation.
  • Cost reduction planning.
  • In charge of promotional strategies.

Prochemex 

Jul 2013May 2014

Assistant

  • Elaboration of forecast reports.
  • Customer base handling.
  • After-sales service.
  • Direct contact with potential clients.

International Airport (Mexico City)

Apr 2012Sep 2012

Internship

  • Unsatisfied customers handling.
  • Follow-up of complain cases.
  • Support for international and local passengers.

Soft Skills

  • Strategic thinking
  • Detail Oriented
  • Self-motivated
  • Negotiation skills
  • Wide understanding of global trends
  • Efficient problem solver
  • Fluent writing and speaking
  • Relishes learning through experiences and observation

Languages

English

TOEFL Certification

French

Self Learning, in progress

Spanish (Native)

Latin American speaker but understands and practices grammatical and phonic Spanish (ESP) rules

Education

Universidad Nacional Autónoma de México

Jun 2014Mar 2015

SSC Diploma: Marketing

A post graduate study meant to obtain the Bachelor Degree Certificate. A separate certificate was provided for Marketing only.

O'Shea Consultores

Feb 2013Apr 2013

Course: “Strategies for New Companies” 

Brief course specialized in small and medium enterprises

Universidad Nacional Autónoma de México

Sep 2008Dec 2012

Bachelor Degree: Business Management

Full career credits on time. Optative subjects were Marketing oriented

Computer Skills

  • MS Office
  • MacOS
  • CMS- Content Management System
  • Adobe Photoshop

Interests

  • Travelling
  • Writing and Reading
  • Online Learning
  • Animal Welfare
  • Environmental Care

Volunteering

  • SAT (Special Assistance Team) : Crisis Management-Lufthansa
  • Manada San: Animal Welfare

References

Available if required