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Vimal Maurya

  • K45,2/F,Rajakram Colony , Near OBC Bank, Mahipalpur Delhi 110037 
  • +91-9069492923

Desire to learn and seek an opportunity to utilize my skills and knowledge for achieving my personal as well as organizational goals by synergistic efforts.

Work History

4th Jan16Present

Customer Care Executive

Voler Car Private limited


  1. Maintaining proper database of inbound/outbound calls
  2. Timely updating or records 
  3. Identifying and escalating priority tasks
  4. Support and guiding fellow team mates

Inbound Support:

  1. Attending maximum number of calls 
  2. Handling customer quires 
  3. Being attentive to call,understating customer query and providing relevant resolution
  4. Keeping supervisor informed of any potential escalation

Outbound Support:

  1. Taking initiative of outbound calling
  2. Keeping proper record of outbound calls and cases closed/pending
  3. Providing active support to operation in real time feedback and query resolution

Skills and abilities

Honest ,Hardworking,Self motivated,Positive thinking 


Dec 2010Feb 2011

Debt Recovery Agent

Indian Institute of Banking & Finance

(ISO9001:2008 Organization,DRA Rg. No.84507999 (Mumbai) As Per RBI(2011)



V.B.S. Purvanchal University ,jaunpur



H.S.C.-55%, 2nd Division

Board of high school and intermediate education up

S.S.C. -61%, 1st Division

Board of high school and intermediate education up

Computer Knowledge:                     

Internet, Microsoft office excel 



Hobbies and Interest

Gathering knowledge on Internet and listening songs

Personal Details

            Father Name          :       Mr Om Prakash Maurya

              Date of Birth     :               10th August 1991

Marital Status     :               Unmarried

Nationality     :               Indian

         Gender      :                     Male

                                                                                               Place  :                                                                          Date :                            

                                                                                                      Vimal Maurya