Provide support with a two month contract in helping LinkedIn transition from Exchange 2003 to 2010 with BES 5. This included both local users in the Mountain View HQ and remote users across the globe working with help desk. Finishing half a month ahead of schedule.
Help configured and supported Microsoft Entourage for OS X, Outlook for Windows and mobile devices including Blackberry and iPhones. Also trained users on the new Outlook Web Application (OWA).
Tested various configurations for OS X to better work with Exchange 2010, including testing Mail.app/iCal/Address Book support for Exchange 2010 and OS 10.6.
Supported Help Desk/IT in any Apple issues that aroused, including backing up E-Mail for users, helping them convert to Mail.app if using OS 10.6, repair database corruption in Entourage, pushing updates remotely to OS X and PC Systems, issues with plugins for Outlook and etc.
Special Project: Help setup a user who is testing Linux for Engineers using Thunderbird with calendar and free/busy support (BETA).