VisualCV

Provide support with a two month contract in helping LinkedIn transition from Exchange 2003 to 2010 with BES 5.  This included both local users in the Mountain View HQ and remote users across the globe working with help desk.  Finishing half a month ahead of schedule. 

Help configured and supported Microsoft Entourage for OS X, Outlook for Windows and mobile devices including Blackberry and iPhones.  Also trained users on the new Outlook Web Application (OWA).

Tested various configurations for OS X to better work with Exchange 2010, including testing Mail.app/iCal/Address Book support for Exchange 2010 and OS 10.6.

Supported Help Desk/IT in any Apple issues that aroused, including backing up E-Mail for users, helping them convert to Mail.app if using OS 10.6, repair database corruption in Entourage, pushing updates remotely to OS X and PC Systems, issues with plugins for Outlook and etc.

Special Project: Help setup a user who is testing Linux for Engineers using Thunderbird with calendar and free/busy support (BETA).

• Manage and host New Technology website/blog, http://www.newtechsf.com/
• Worked with various small business that receive services from New Technology

– Bay City Real Estate and Loans, INC

∗ Continue support/work from 2005
∗ Manage and upgrade existing network services with Samaba, Postfix, SSH, and etc

∗ Oversaw downsizing of network cost/needs

– San Francisco Traffic Clinic/Law Offices of David K Uthman

∗ Deploy small office mixed network with Windows and Mac Computers.
∗ Provide on-call technical support

∗ Advise on all IT related expense

– Friendly Taxes

∗ Provide on-call technical support
∗ Manage all network related aspects for the business
∗ Advise on all IT related expense

• Develop procedures and conducted testing for various FTS packages ranging from troubleshooting to conducting qualification tests. Some test involving explosives.

• Develop various design changes for trade study to resolve issue regarding Power Distribution Unit.

• Conducted analysis for a revise test procedure, using mechanical and electrical engineers, to create a more in-depth test that would better reflect flight scenario.

• Prepared specs. and design for a portable test console built on a standard laptop and interface card developing and porting drivers and software written in C from existing test console.

• Participated on Failure Review Boards for system level test failure, using knowledge from

• Developed method with Configuration Management group for sorting and entering large amount of data in Excel to prepare the move to a custom database system.

• Created a VPN to allow for secure transfer of sensitive customer data, in both voice (voip) and data from anywhere in the United States.

• Created a custom Linux server at central office to act as secure domain server for all window and Mac based PC's across the VPN, protect by a custom firewall.

• Worked with intergrading off the shelf real estate and loan software with network allowing for shared data.

• Managed whole IT systems, providing protecting for zero day attacks and constant update.

Assisted and tutor children with worksheets for advance math topics from advance algebra up to
calculus. Also worked with younger children on the basic math and some simple reading.