View My VisualCV Online: http://www.visualcv.com/waynebulmahn

Value Proposition

I'm a senior technology leader with a passion to help global service firms use technology to enable client satisfaction and business growth.

I'm a change agent. I transform IT from reactive firefighters to proactive teams driving business value.

 

I achieve success by focusing on business objectives, driving excellence, creating accountability, and enabling teamwork.


Finally, I'm a thought leader on Continuous Improvement as an author, lecturer, Six Sigma green belt, Lean thinker.

Global IT Leadership Experience

Acxiom Corporation

Downers Grove , IL
Jul 2010 - Present
Delivery Executive - Strategy 

Acxiom is a global interactive marketing and IT services firm with $1.3B in revenues. Ranked #1 IT Outsourcer.

 

Drive customer satisfaction and lead IT strategy and service delivery for Fortune 250 client.  Market vision to executives and oversee execution for $42M account. Accountable for P&L and account governance.

 

Illinois Technology Foundation

Chicago, IL
Jul 2011 - Present
Board of Directors 

The Illinois Technology Foundation (ITF) is a non-profit organization dedicated to enabling a passion for Technology in Illinois students. 

 

Direct the IT Leadership Program, bringing senior IT leaders into a classroom setting to share their career lessons learned and industry insights with Illinois students.

 

Received Proclamation from Robert Morris University Board of Directors for leadership of innovative, student-focused program.

 

Independent

Chicago, IL
2009 - Jul 2010
IT Executive Consultant & Author 

·        Authored "Driving IT Operational Excellence" for IT executive management book series.

·        Created IT service strategies aligning business and technology needs for three high-growth firms ·        ·    ·        Drove development strategy for innovative mobile phone application 

 

 

Sidley Austin LLP

Chicago, IL
1998 - 2009
Director of Technology 

Sidley Austin is one of the world’s largest professional services firms with $1.4B revenues & 4000 employees.

 

·        Led global, hands-on transformation of IT architecture, infrastructure and operations.   Reported to CIO.

·        Directed initiatives enabling multi-year revenue growth ($650M to $1.4B) and global expansion.  

·        Developed culture of Operational Excellence.  Led global quality improvement initiatives. 

·        Transformed IT into proactive business enablers aligning business strategy with IT execution.  

·        Integrated 11 acquisitions on 4 continents including largest industry merger in US history.

·        Drove key IT transformation programs including service virtualization & investment rationalization.   

·        Managed costs to enhance IT effectiveness.  Delivered service excellence through lean staffing model

 

Donnelley Enterprise Solutions Inc

Chicago, IL
1995 - 1998
Executive Consultant - CIO Services 

DESI was a $110M global information management services provider.

 

·        Led global IT transformation as interim CIO for $650M client.  2+ year engagement.

·        Drove continuous improvement initiatives. Enabled the business to realize strategic goals.

·        Pioneered creation of IT outsourcing unit.  Drove 85% ($1.8M) of group's first year revenues.   

 

 

LANSystems

Oakbrook, IL
1993 - 1995
Senior Consultant 

High-growth, $40M national provider of IT integration and consulting services.  Clients included LDDS (MCI), Allstate, JP Morgan, The Federal Reserve, RR Donnelley and ABN AMRO.  Purchased by DESI.

·      Co-founded IT management consulting group.  Drove client strategic planning & creation of IT architecture.

·      Initiated and drove large-scale IT transformation initiatives.  Application, infrastructure and operations.

 

Evernet Systems

Oakbrook, IL
1990 - 1993
Director, Client Services 

National systems integrator with over $45M in revenues.

 

·        Led strategy, engineering & service delivery efforts. Directed regional engineering & integration teams.

 

Notable Certifications

Six Sigma Green Belt

(Chicago Deming Association)
Has no expiration

ITIL v3 Foundations

(EXIN)
Has no expiration

High Tech Procurement

(International Computer Negotiations)
Has no expiration

Education

DePaul University

Chicago, IL
1987 - 1991
Master Of Science, Telecommunications

Valparaiso University

Valparaiso, IN
1982 - 1986
Bachelor of Science, Electrical Engineering

Links to Topics of Interest

 

CIO Dashboard - Cutting Through The Noise

 

CIOpedia - Pragmatic IT Management

 

The IT Governance Evangelist - Passionate Advocacy for Improving IT Governance Processes

 

IT Project Failures

 

mec musings

Recent Updates

ITF Board Member Receives Proclamation from Robert Morris University (RMU)

Robert Morris University Proclamation

Wayne Bulmahn was recognized by Robert Morris University for his leadership creating a new information technology leadership course.

 

My Book

Book Cover Prototype

 

Author Sneek Peek - "Driving IT Operational Excellence"

 

Book Overview at Amazon.com

 

"Driving IT Operational Excellence" details how service-focused teams can continuously improve to enable client satisfaction and strategic business value.

 

PIVOTAL STRENGTHS

Team

WORKING COLLABORATIVELY TO ENSURE SUCCESS:

 

Strategic Planning & Execution

 

Relationship Management

 

Operational Excellence

 

Motivating & Mentoring Talent

 

Organizational Turn Arounds

 

Business - IT Alignment

 

Governance & Risk Management

 

EXECUTIVE REFERENCES

Nancy Karen

(Superior)
Former Chief Information Officer Sidley Austin

“Wayne Bulmahn was my best business partner for the 10 years that we worked together. On a scale of 1 to 5, with 5 being the highest rating, I’d give him a 5.”

 

"I recommended him to succeed me when I retired."

 

"He was a highly-valued leader as a member of the senior management team of our Firm."

 

"His ability to apply his expert knowledge of technology to business problems, and his excellent interpersonal skills, led me to choose him to frequently work with other departments on sensitive projects." 

 

“Although I’m retired, I’d hire him again in a second if I was back in the business world.” 

 

David Pritikin

(Superior)
Senior Partner, Executive Committee, Technology Steering Committee Chair Sidley Austin

"Wayne has played a critical role in defining and enhancing our Firm's technology world-wide."

 

"As the Firm has grown over the years, Wayne has been a key component of providing the technology direction, leadership and implementation oversight to assist with our expansion."

 

"Wayne communicates well with the lawyers and management of the Firm by understanding individual needs coupled with the overall Firm mission." 

 

"I have enjoyed working with Wayne as he is extremely professional, personable, and committed to the Firm."

Tim Bergen

(Superior)
Executive Director Sidley Austin

"Wayne and his team led significant architecture implementations to successfully enhance our firm-wide technology infrastructure as well as drive governance efforts to significantly improve the operational effectiveness, availability and security of that technology."

 

"Without hesitation, I believe Wayne to be a solid IT professional with the highest degree of ethics and personal integrity."

 

"Wayne has been a pleasure to work with both professionally and personally over the past 10 years, and Sidley is proud to have had him as part of our organization."