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Craig tracks all HCA Physician Services (HCAPS) corporate projects, supports and mentors the executives with Change Implementation and Project Management processes and systems, and is developing the Lean and Continuous Improvement Program for over 500 HCAPS Clinics/Practices.

WESTBROOK STEVENS, LLC (www.westbrookstevens.com) (2000 – Present), Other names used – Innovative Resources And Systems (May 1988 To 2000), Tennessee Innovations (April 1981 – April 1986), Nashville, Oak Ridge, Knoxville, Crossville, Tennessee.

Organization to help communities with sustainable living, recycle and reuse of waste, agriculture/food, energy and other related issues.

Trevecca,

Vanderbilt,

Belmont,

University of Phoenix,

University of Tennessee,

Nashville State Tech.

American Management Association,

Padgett Thompson.

As part time jobs (because he's a ham), served on faculty from (1997 – Present) UT/TA from 1983-5 -- courses taught... for MBA, HR, Management of Technology, and Engineering/Technical Programs: Taught graduate and undergraduate classes and workshops in Innovation and R&D, Operations Management, Project Management, Change Management, Manufacturing Management, Strategic Management, General Management Principles, Systems Management, Statistics, Customer Service, Engineering Economy, and Human Factors Engineering.

Program Manager, Industrial/Management, Operational Systems Scientist, Industrial and Systems Engineer, Business Process Reengineering Consultant, BA, PM, IS Consultant, Liaison, and Configuration Manager. Provided a wide range of services to the Oak Ridge National Laboratory, The Department of Energy (DOE), Oak Ridge Operations, Lockheed Martin and Martin Marietta Energy Systems, DOE’s Y-12 Site, the National Women's Health Information Center's WWW Site, U.S. Air Force, Sears Services Group, DOE’s Paducah Gaseous Diffusion Plant, DOE’s Portsmouth Site, DOE’s K-25 Site, TVA, Los Alamos National Laboratory, DOE’s Chicago Operations, Westinghouse, Rockwell International, Lawrence Livermore National Laboratory, U.S. Navy, duPont, (SAIC's Systems Engineering, Integration Division, Information Management, Energy and Health Information, and Integrated Engineering Solutions Divisions), and others.

Responsible for general management, expanding markets and customer base, developing business systems and developing approaches in marketing. Developed systematic and repeatable methods, plans, policies, and procedures for strategic management, quality (continuous quality improvement, performance measurement, supporting communication network), and marketing (data base marketing systems, systems for employee participation, customer lead and satisfaction surveys).

Reviewed technical and scientific reports and edited computer tapes in the areas of reactor technology, general engineering, electric power engineering, industrial energy conservation, and explosives for the Nuclear Engineering and Physics Branch of OSTI.

1. AI Signal Research, Inc.
2. American Accessories, Inc.
3. American Management Association (AMA)
4. Agknowledge Magazine
5. Belmont University
6. Business Process Improvement Professionals Ltd.
7. Carrier Corporation –Allied Products
8. Clubcar Golfcarts, Inc.
9. “CNA” Insurance 
10. CSG
11. Dennisen and Carter, Inc.
12. Department of Children’s Services
13. DocAir
14. Dowell
15. DuPont
16. George Mason University
17. Givere Chocolate Company
18. HCA
19. Heil, Inc.
20. Holiday Inn (several locations)
21. LAW Engineering, Inc.
22. Lawrence Livermore National Laboratory
23. Life Of Victory Christian Ministries
24. Lockheed Martin, Inc. (multiple sites and organizations)
25. Los Alamos National Laboratory, Plutonium Facility
26. MARCA (Japanese Parent Company of Panasonic)
27. Martin Marietta, Inc. (multiple sites and organizations)
28. MobileComm Telecommunications
29. NASA, National Aeronautics and Space Administration
30. Nashville International Studios
31. Nashville State Tech
32. National Women’s Health Information Center, Washington D.C.
33. Nissan
34. MTM Association
35. Oak Ridge Methodist Medical Center
36. Oak Ridge National Laboratory (many organizations)
37. Paducah (Kentucky) Gaseous Diffusion Plant
38. Pacific Western Technologies, Ltd.
39. Pellissippi State Technical Community College, Knoxville, Tennessee
40. PIC/SYGEN
41. Rockwell International, Inc., Denver, Colorado
42. Savannah River Laboratory, South Carolina
43. Science Applications International Corporation (SAIC)
44. Sears Services Group, Chicago, Illinois
45. St. Mary’s Medical Center, Knoxville, Tennessee
46. Tennessee Metal Works
47. Tennessee Quality Award
48. Tennessee Valley Authority (TVA)
49. Trevecca University
50. Ultimate Earth Inc
51. University of Central Oklahoma
52. University of Phoenix (Nashville)
53. University of Tennessee, Knoxville
54. United Methodist Church Discipleship  (National Organization)
55. U.S. Air Force Civil Engineering, Air Mobility Command
56. U.S. Army COE
57. U.S. Department of Army (Civilian Personnel Operations Center, South Central Region)
58. U.S. Department of Energy (DOE) - Headquarters, Washington D.C.
59. U.S. DOE – Chicago Operations Office
60. U.S. DOE – Fernald Ohio Operations
61. U.S. DOE – Office of Scientific and Technical Information (OSTI)
62. U.S. DOE – Oak Ridge Operations (all sites, Tennessee, Ohio, and Kentucky)
63. U.S. DOE – Rocky Flats Colorado
64. U.S. Navy
65. Vanderbilt University
66. Vanderbilt University Medical Center
67. Westinghouse, Inc.,
68. And others.