Singarvelan T

Job Role : Program and Project Management for Multi channel Transformation -Financial Services . 

• Assist clients in developing Business Cases for their new initiatives and work closely with their senior management in their approval process. 

• Instrumental in developing the Project Management framework in consensus with the internal and client leadership Team.
• Assisted in defining the Project Governance framework in a multi-country project roll-out scenarios.
• Developed Delivery measurement dimensions and status reporting structure to ensure consistent reporting.
• Worked with multiple Regional/Country Business Heads in Building the Project Portfolio Systems.
• Co-ordinated with Global Delivery center heads in Human Resource Pooling systems to ensure efficiency and cost effectiveness
• Managed multi-dimensional Risks/Issues in Global Matrix environment in both internal and client perspectives.
• Handle day-to-day Crisis Management so to minimize the Internal and Client escalations. 
• Responsible for Talent and Skills Management across projects in the program.    
• Assisted the Finance team in Managing P&L across the projects in the program.

• Monitor the Project performance closely and work with stake holders to maintain the delivery performance and quality.

Job Role : Own multiple APAC eBusiness and  manage all the BAU and new product roll-outs. 

• Engaged with regional business teams to understand the business requirements and translate the requirements into a formal functional specifications
• Participate in the technical Architecture reviews with the CDC,Architecture and other vendors
• Manage multiple vendors through-out the Software development life cycle of the Internet banking application
• Involved in setting-up production infrastructure for the Internet banking as per APPC processes
• Played key role in Co-ordinating with BISO,GISO for the Information Security Assessment for the application and the processes
• Instrumental in getting through the entire Ethical Hacking process and Sign-off for Internet banking.
• Responsible to manage the end-to end production cut-over process for several internet banking and mobile banking products
• Worked with the quality team in setting quality objectives and co-ordinated for the Internal and the external quality audits through out the project implementation
• Spear headed strategic initiatives like on-line stock a/c opening, Multi-factor Authentication
• Led the team for Business and IT process Gap Analysis and devised the Integration Strategy
• Oversee the electronic statements, e-Alerts,SMS Banking program for roll-out Philippines,Thailand
• Conducted several proof-of-concept studies on IT products to identify the business benefits.
• Led the multi-cultural Implementation project team involving Software vendors and business users across geographies in USA, China, India and Philippines
• Evaluated IT Vendors and manage IT outsourcing in India and China Key Accomplishments :

• Citibank Philippines won Global Finance "Best Consumer Internet Bank" in 2004,2005,2006 and 2008 while i was managing Philippines Business
•  Received Spot Award for the outstanding contribution in the world wide Pilot Implementation
•  Received STAR TEAM award for building a Strong Team focus towards the goal

Job Role : Pre-sales and implementation of Finacle eChannels in India,Middle east and Africa

• Responsible for managing multiple Finacle internet and mobile banking product implementations across large Banks in India, Middle East
• Manage a 20-member on-site and off-shore team in multiple projects and also responsible to train, empower people across projects.
• Lead the on-site team requirements team through out the requirement analysis
• Co-ordinate with off-shore team for the design and customization of Finacle customization.
• Responsible for liaising with multiple vendors and intergroups for the successful completion of the Implementation.
• Responsible for end-to-end Project Management from Planning, scheduling, budgeting tracking and closure of the Project.
• Responsible for the day-to-day planning and prioritizing activities to ensure delivery of projects as per deadlines with-in the budgeted cost.
• Serve a Single point to different Business Teams in the Banks for Requirement definition to Implementation.      

Job Role : Regional Project management for the development and implementation of Internet banking

• Conducted requirements workshop with clients of 6asian countries for requirements gathering
• Devised the Internet banking Asia Internet banking Product Roll-out strategy
• Instrumental in serving as pivot between clients and multiple vendor teams through-out the project
• Managed 30-member team across multiple vendors  through-out the SDLC project life cycle.
• Played a key role in the Security Architecture design and the Ethical Hacking sign –off 
• Managed simultaneous User acceptance test for all the 6 countries in Asia pacific .
• Responsible for  the change management processes and standards compliance of Data centers
• Defined and implemented the off-shore production support processes to support internet banking
• Optimized Internet banking operational procedures to  reduce the cost of operations.

Job Role : Product Management of Flexcube @ an Internet banking product

• Conducted market study and competitor analysis of the Internet banking system
• Instrumental in conceptualization of the user interface in-line with the market trends
• Drew aInternet banking Product Road map for the retail and corporate internet banking
• Played a key role in the design and development ofthe product prototypefor pre-sales
• Involved in preparing technical proposals, filling upRFP's of the prospective clients
• Prepared requirement specification for Internet Retail and Corporate banking functionalities
• Took anactive role in Design and reviewof the Architecture of the Internet Banking
• Prepared the System Test Planfor the Retail and Corporate Internet Banking
• Conducted the system testing for the Internet Retail banking Product

• Trained in Production Planning module of SAP R/3
• Assisted in the development of SAPR/3 prototype
• Conducted a Current state Analysis of the Purchasing Component of MM module

• Responsible for developing daily MIS Reports for factory energy consumption and tracking
• Worked with shop floor maintenance Engineers in designing Tire Defect tracking system
• Designed and developed Inventory Management System for Tire manufacturing spares
• Instrumental indeveloping the Production planning system