VisualCV

Full operational responsibility for IT planning, implementation and support nationwide as an integral component of the business plan. Engineers turnaround of IT’s performance and service levels. Transform IT into a strategic business partner. Manage and deliver large scale projects on time and within budget. Responsible for budgeting design and support of all technology.

Technical lead for the Chicago market and provided technical mentorship to colleagues. Simultaneously developed the implementation plan for the company’s acquisition of CHI Research (soon to become The Patent Board/ipIQ) while also engaged as a lead consultant for Conagra Foods and their SAP implementation.

Managed the relationship with several business groups for technical projects. Planned, coordinated, and managed a portfolio of technical projects within the assigned business groups. Responsible for leading all aspects of projects from start to finish including project team definition, resource allocation decisions with Managers of impacted departments, stakeholder interfaces, project planning, functional documentation, full project execution, tracking, reporting, rollout, interface with other business departments, and formalized project closure.

Managed the ITIL Change Management Life Cycle in an IT Infrastructure environment. Delivered Service Deliverables to the various global business units at a high level of professional services incorporating responsibility, accountability, integrity and quality assurance at all times.

Analyzed business requirements, functional requirements and served as the liaison with the various business units to gather requirements and resolve issues.

Startup initiative combining public electronic billboards with wireless transmission of news, email, and applications to the Palm platform.

Responsibilities included the documentation of the business and technical needs analysis, functional requirements, gap analysis, use cases, scope maps, disaster recovery planning, vendor selection/negotiations, risk assessments, infrastructure design, customer experience research, and business unit reports. Provided application development leadership, vendor negotiations, project management, technical support, and mentorship.

Managed multiple roles during the firm’s early conception including SQL DBA, network infrastructure, application development, department management, and data center management. Responsible for the company's overall operational efficiency and uptime.

· Management of overall IT and Internet marketing synergies including MIS, Help Desk, Network Operations, application development, Internet customer service / credit / order processing, and internal IT training for the company’s dotcom business.

· Spearheaded the online sales initiative, collaborating with sales, marketing, MIT, purchasing, customer service, financing, and accounting departments.

· Developed the ELEK-TEK.COM business unit using a combination of cutting edge technologies. Considered by many industry experts to be on the "Edge of The Web" according to the the April 1997 Consumer Electronics magazine. (http://www.timothypowers.com/consumer-electronics.pdf)

· Responsibilities included staff management, strategic business and marketing planning, training, budgeting, and project management of concurrent initiatives between departments.

Managed interdepartmental database and document management synergies.