VisualCV

IT Contracting, based in Wiltshire

• Installed Server 2008 as VMWare ESX 4.1 guests
• Migrated P2V (Physical to Virtual) servers
  
• Administered Active Directory (AD) and Group Policy Objects (GPO)
  
• Established an online presence for startups from domain registration to CMS development and SEO assistance
• Utilized Managed and Cloud Services 

• Installed and supported VMWare Infrastructure and VSphere environments with single and multiple ESX servers.
• Performed multiple Vyatta upgrades and configuration changes. 
• Utilized Kaseya Managed Services software for server and workstation system monitoring, allowing for recognizing potential issues and resolution before symptoms became visible.
• Installed, supported, monitored and configured backups, using Backup Exec and Acronis on DAS, SAN (Fibre or Gigabit) and NAS drives.
• Configured Postini Anti Spam.
• Locked down front end mail servers to accept only email from Postini.
• Configured Windows Server Update Services (WSUS) to update workstations via Group Policy.
• Installed, configured and monitored Symantec AntiVirus (SAV) Corporate for centrally managed Anti Virus updates and scans.
• Administered, and supported ShoreTel Voice over IP (VoIP) installations.
• Performed after hours regularly scheduled server maintenance.
• Supported Cisco and SonicWall VPN access.

• Responsible for the management of the Engineering Team.
• Interviewed potential Team Candidates.
• Provided new Employee training.
• Scheduled Engineers for client visits based on Client personality and technical need.
• Created project plans for upgrades and implementations - thought through all potential problems and rewrote project plans to ensure smooth and painless projects.
• Regularly met with Clients to constantly learn how we could improve customer service and utilize existing and new technologies to reduce their total cost of ownership and workload.

• Performed complete systems and user support for multiple Clients throughout the San Francisco Bay Area.
• Main Client focus with Non-Profit Organizations.
• Specialized in gaining as much use out of as little equipment as possible.
• Created customized bootable Linux CDs for Terminal Server access on County donated PCs without Hard Drives.
• Installed and supported Fonality Voice over IP (VoIP) systems.

• Provided server and user support for Clients.
• Main Client focus was with Certified Public Accounting businesses.
• Upgraded server operating systems from Windows 2000 to Windows Small Business Server.
• Installed and upgraded additional servers.
• Provided vendor support and liaison.
• Saved Client time by utilizing online networked CD libraries, instead of physical folders, for industry specific, single user license, software.
• Successfully sold the Company and resources to UnameITs (UIS) and seamlessly transitioned the Client base to new UIS contracts.

• Provided Outsourced IT support for Clients in both San Jose, CA and San Francisco, CA.
• Company folded and I assumed the San Jose Client base under yourITsource.

• Upgraded all Windows based Server Operating Systems from NT4 to Windows 2000.
• Supported a 32 server environment.
• Built, and fully tested, the complete network environment in an out of State satellite office.

• Main client focus was with Certified Public Accountancy businesses.
• Provided complete server and user support for new and existing clients throughout the San Jose, CA area.
• Utilized Novell ZENworks and Symantec Ghost to create clean application installations.
• Supported Microsoft Outlook front end clients running against a Novell GroupWise database.

• Supported servers, workstations and users for one of the leading Marketing Companies in the London area.
• Wrote the Visual Basic Application that helped win the HP account.

• Provided MS Office training to the ExPat community.
• Supported multiple clients in NetWare environments.

AT3, transitioned to BM2 with the USN Reserves (2005-2009)

Infantryman, transitioned to Bandsman with the 1st Battalion, the Duke of Edinburgh's Royal Regiment (1984-1993)